Branch Manager Job at Mwananchi Credit Limited… See details on how to apply for the opportunities available at Mwananchi Credit Limited.
Description:
Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the name Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its name to Mwananchi Credit Limited.
Responsibilities:
- Identify and implement action plans and regularly track and review Branch performance to ensure the achievement of the set targets for the branch.
- Responsible for preparation and submission of daily, weekly and monthly reports to the senior management.
- Promote high-level customer service culture in the branch for potential acquisitions.
- Achieve set sales & Collections targets.
- Stimulate branch growth through the marketing of Mwananchi Credit Limited products and recruitment of new clients. Cross-sell all products and services to both existing and potential clients.
- In charge of repeat business in the branch.
- Maintain high-quality portfolio by ensuring on timely payments of loans and being zero tolerant to arrears.
- Conduct customer visits and ensure recoveries where necessary.
Qualifications:
- Minimum of 5 years as a branch manager in the Microfinance sector. Knowledge of Customer Experience principles and practices. Good understanding of Performance Management.
- Bachelor’s Degree in Marketing, Business Management or equivalent.
- A Master’s Degree will be an added advantage.
- Proficiency in the use of MS Word, Excel, email and experience with the Internet.
- Proficient in English (oral and written).
- Proficient in relevant computer applications – CRM.
- Knowledge of the Microfinance Industry & a good understanding of enterprise services and solutions.
How to Apply
Submit your CV, copies of relevant documents and Application to [email protected]
Note: Use the title of the position as the subject of the email.
Application Deadline: 30th October 2021.
