Case Processing Assistant Job at Church World Service… See details on how to apply for the opportunities available at Church World Service.
Description:
Church World Service (CWS) was founded in 1946 and is a cooperative ministry of 37 Christian denominations and communions, providing sustainable self-help, development, disaster relief, and refugee assistance around the world.
Responsibilities:
- Completes all tasks related to refugee case processing as assigned by the unit Supervisor, ensuring strict adherence to the DOS/BPRM, USCIS, RPC, CWS and RSC Africa policies, guidelines and procedures.
- Maintains complete and accurate records in START and physical files of all actions taken on a case.
- Receives, creates and enters new applications in START.
- Creates physical files and updates data in WRAPS as appropriate.
- Review cases to ensure they are good for Prescreen or USCIS interviews.
- Schedules cases in WRAPS as per the calendar and matrix provided.
- Requests security checks and updates data in START as appropriate.
- Scans and attaches documents in START.
- Holistically reviews and ensures case is ready for the next stage in process.
- Prepares decision letters for onward distribution to refugee applicants.
- Reviews cases in START and physical file and completes travel packets for travel ready cases.
- Conducts regular quality assurance checks to ensure cases are consistently and correctly updated, both electronically and in the physical file.
- Completes other duties as assigned by CWS/RSC Africa Management
Requirements:
Experience;
- Five (5) years of paid work experience is required, or a Bachelor’s Degree in lieu of five years paid work experience.
Skills;
- Strong English communication skills, both oral and written
- Demonstrated computer skills, especially with Microsoft Word, Excel and Outlook
- Strong organizational and time management skills
