Case Processing Assistant Job at Church World Service

Filed in Jobs, Jobs in Kenya by on January 10, 2022 0 Comments

Case Processing Assistant Job at Church World Service… See details on how to apply for the opportunities available at Church World Service.

Description:

Church World Service (CWS) was founded in 1946 and is a cooperative ministry of 37 Christian denominations and communions, providing sustainable self-help, development, disaster relief, and refugee assistance around the world.

Responsibilities:

  • Completes all tasks related to refugee case processing as assigned by the unit Supervisor, ensuring strict adherence to the DOS/BPRM, USCIS, RPC, CWS and RSC Africa policies, guidelines and procedures.
  • Maintains complete and accurate records in START and physical files of all actions taken on a case.
  • Receives, creates and enters new applications in START.
  • Creates physical files and updates data in WRAPS as appropriate.
  • Review cases to ensure they are good for Prescreen or USCIS interviews.
  • Schedules cases in WRAPS as per the calendar and matrix provided.
  • Requests security checks and updates data in START as appropriate.
  • Scans and attaches documents in START.
  • Holistically reviews and ensures case is ready for the next stage in process.
  • Prepares decision letters for onward distribution to refugee applicants.
  • Reviews cases in START and physical file and completes travel packets for travel ready cases.
  • Conducts regular quality assurance checks to ensure cases are consistently and correctly updated, both electronically and in the physical file.
  • Completes other duties as assigned by CWS/RSC Africa Management

Requirements:

Experience;

  • Five (5) years of paid work experience is required, or a Bachelor’s Degree in lieu of five years paid work experience.

Skills;

  • Strong English communication skills, both oral and written
  • Demonstrated computer skills, especially with Microsoft Word, Excel and Outlook
  • Strong organizational and time management skills

How to Apply

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