Job Vacancies in Kenya

Egerton University (EU) Vacancies 2022/2023

Filed in Job Vacancies in Kenya by on December 7, 2021 0 Comments
Egerton University (EU) Vacancies 2022/2023

Egerton University (EU) invites applications from suitably qualified applicants seeking employment in the institution for 2022/2023.

Egerton University (EU) is one of the renowned universities in Kenya, known for excellence in academics, research & innovation. Egerton University (EU) regularly accepts applications from interested persons who want to work in the institution.

Interested applicants for Egerton University (EU) 2022/2023 vacancies should contact the institution through the contact details below:

Main Campus – Njoro

Egerton Call Centre: +254711082444
General Inquiry: +254-051-2217891/2
Admissions Inquiry: +254 775 071854
Security Hotline: +254725964695


Along Nakuru-Mau Narok Road,
P.o Box 536 – 20115,
Egerton-Njoro, KENYA.


General Inquiry: [email protected]
Admissions: [email protected]
Website: [email protected]
Helpsdesk: [email protected]
Research: [email protected]
Academics: [email protected]
ICT: [email protected]
Library: [email protected]
Security: [email protected]
Procurement: [email protected]
Catering: [email protected]

Service Delivery Officer at Rafiki Microfinance Bank

Filed in Job Vacancies in Kenya, Jobs by on November 11, 2021 0 Comments
Service Delivery Officer at Rafiki Microfinance Bank

Service Delivery Officer at Rafiki Microfinance Bank… See details on how to apply for the opportunities available at Rafiki Microfinance Bank.


Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.

The Service Delivery Officer Position is a great example and its role is key to the Bank.

Reporting to the Service Delivery Manager, the Service Delivery Officer will be actively involved to deliver excellent services to our clients while achieving operational efficiency with the utmost level of consistency and quality.


Relationship Management

  • Welcome customers and give warm transfers to relevant departments
  • Attend to customers’ general queries.
  • Actively source feedback from clients using various sources and compile reports from external surveys conducted.
  • To ensure that issues escalated arising from customer queries are resolved within 24 hours to maintain customer satisfaction & loyalty.

Complaints Management

  • Receive customer complaints and document the complains without fail.
  • Follow up on complaints to ensure they are resolved in time.
  • Communicate feedback to the client.
  • Help identify service gaps and suggest/ help put in place necessary corrective measures.
  • Ensure that all issues related to Customer Experience are assigned and closed on the Service Help desk in line with ensuring that established standards and Key Performance Indicators are applied and adhered to.

ATM Card & PIN Processing

  • Process of application forms promptly.
  • Inputting the client information on the system.
  • Dispatch of ATM cards and PINS.
  • Processing of card replacements.

Issuance of Statements.

  • Prompt issuance of clients’ statements on request.
  • Provide details of Customer balances as requested
  • Charging the relevant fees to clients’ accounts
  • Issue quarterly statements.

Cash Services

  • Accurately and efficiently make cash payments in a way that maximizes customer satisfaction, meeting daily transaction targets
  • Balance currency, coins, and cheques in cash drawers and calculate daily transactions
  • Cash cheques and payout money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive cheques and cash for deposit, verify amounts and authenticity of currency, and check the accuracy of deposit slips. Examine cheques for endorsements and verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Post customers’ transactions to record transactions and issue duly stamped receipts for the same and ensure daily balancing
  • Arrange monies received in cash boxes and coin dispensers according to denomination.
  • Preparing cash for repatriation
  • Batching together all entries and filing them.
  • Ensuring at close of the day the cash tallies to the system balances.

Account Opening

  • Conduct Know Your Customer processes as per policy
  • Input customer data into the system
  • File documents promptly
  • Facilitate account search application.

Method of Application

Submit your CV, copies of relevant documents and Application to  [email protected]
Use the title of the position as the subject of the email

Closing Date : 18 November. 2021

PVC Welding Machine Operator at Tarpo Industries

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PVC Welding Machine Operator at Tarpo Industries

PVC Welding Machine Operator at Tarpo Industries… See details on how to apply for the opportunities available at .


We are Tarpo. A tightly knit family so passionate about helping you deliver a successful event. We take joy in your success and we know you depend on us. So we are here, for your event, like your best friend always is! We’re not bragging about our qualifications and experience because we’ve been around so long, it’s no longer what defines us. We work within the realms of practicality and safety before anything else. We deal with events so large, there’s only one of us in the world that plans our logistics like we do, performs like we do and smiles like we do. We do events. Outdoor events to be precise. Tents mainly, but we have a few ideas up our sleeves from time to time. For a company that spent years in the tented camp industry, you’d think we’d know what portability and practicality are. You’re right. We do know! Our mobile luxury camping equipment can create the perfect bush wedding, outdoor conference, team building, retreat … and we can accommodate all 400 of you. Glamping… so you can breathe the fresh air and still feel like you’re at home!

We are looking to recruit technically competent machine operators for our PVC High-Frequency Welding Workshop.

Key Responsibilities:

  • Operate the PVC welding machines to join appropriate materials to job or project specifications.
  • Conduct preventive maintenance and daily checks on machines.
  • Maintain cost and quality related data and documents
  • Support the production team in resource and project planning
  • Submit daily and monthly reports


Key Role Requirements:

  • Excellent mathematical abilities
  • Integrity
  • Ability to work long-hours to support the delivery of urgent projects

Minimum Experience and Skills

  • Previous experience of using a high-frequency PVC welding machine
  • Excellent verbal and written English with professional etiquette
  • Proactive
  • Strong people skills
  • Natural problem solver for delivering customer satisfaction
  • Hands-on Team player

Desired Experience and Skills

  • Machine maintenance experience

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 30 November. 2021

Senior Business Operations Advisor – SMB South License at Oracle

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Senior Business Operations Advisor – SMB South License at Oracle

Senior Business Operations Advisor – SMB South License at Oracle… See details on how to apply for the opportunities available at Oracle.


Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California.

The objective of the Business Operations function within Oracle Digital (OD) is to provide business support to enable the successful, efficient and effective operation of the EMEA OD sales organization, specifically:

  • working with sales leadership on strategy planning, developing modern sales models and leading the execution governance within the business
  • providing valuable business intelligence and insight to sales management, acting as a bridge between sales and all key supporting functions, enabling the resolution of critical issues and introducing enhanced business processes and systems.

We are currently seeking to hire a Business Operations Advisor to support our Digital sales team.  This role will be dedicated to the Southern Europe region within the SMB License business, providing business support to Pierre-Alain Baetz, Senior Sales Director, South SMB License.


The responsibilities will include the following key areas:

  • Business Planning:
    • Drive the LOB strategy implementation
    • Work with senior sales management to review and define optimal Go To market strategy for your region;
    • Optimize Sales coverage (territory / product / industry)
    • Compare with global and industry best practices for digital sales models;
    • Help define and implement sales channel strategies for OD EMEA
  • Business and change management initiatives:
    • Act as an interface between Oracle Digital sales and other key functions to identify and resolve critical business issues:
    • Drive business improvement by reviewing and improving key business processes.
    • Project manage other important business operations projects as requested by senior business operations management and sales leadership;
  • Business Insight and Forecasting Excellence
    • Provide business insight and recommendations to meet/overachieve business expectations
    • Maintain and support forecast consistency and credibility
    • Proactively highlight possible gaps and risk areas
  • Governance and Strategic Programs
    • Define success criteria and business management metrics
    • Represent Oracle Digital business operations in specific EMEA-wide operations and business projects and change management.
    • Assist in the implementation of the governance of the sales teams supported within Oracle Digital EMEA.
  • Ultimately to be seen as a trusted Business Advisor, providing essential business operational support as well as acting as a sounding board for other key business issues of concern to OD business leaders.



  • Ability to run strategic projects, engaging at the highest levels of the organisation
  • Outstanding communication and influencing skills
  • Outstanding analytical skills and ability to make fast and balanced recommendations
  • Excellent relationship and senior stakeholder management skills
  • Solid Process and Project Management experience
  • International mind-set
  • Demonstrated leadership experience
  • Ability to structure problems and challenges and related solutions in an highly structured manner
  • Ability to excel in a fast-paced, cross-functional and dynamic environment
  • Committed to deliver excellent service under tight deadlines, developing contingencies as needed
  • Fluency in English. Second European Language is a plus

Highly Desirable:

  • Experience in top tier consulting firm
  • Thorough knowledge of IT industry
  • Experience in an a subscription based sales organization
  • Expertise in change management within a complex environment
  • Knowledge of building Sales Organization enablement frameworks
  • Knowledge of the Oracle organization, products and services
  • Knowledge of the Core Technology business
  • Social selling savvy
  • MBA

Minimum Qualifications:

  • 5+ years of relevant work experience
  • Degree/Diploma in appropriate discipline (or equivalent)

Please submit your CV in English. Thank you.

As part of Oracle’s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 30 November. 2021

Manager Finance & Accounts at Coast Development Authority

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Manager Finance & Accounts at Coast Development Authority

Manager Finance & Accounts at Coast Development Authority… See details on how to apply for the opportunities available at Coast Development Authority.


Coast Development Authority (CDA) is a State Corporation established by an Act of Parliament with the mandate to plan   and co-ordinate the implementation of development projects in the seven counties of the Coast Region, namely, Garissa, Kilifi, Kwale, Lamu, Mombasa, Taita-Taveta and Tana River as well as the Exclusive Economic Zone (EEZ).


For appointment to this grade, an officer must:-

  1. Have a minimum of ten (10) years in relevant work and at least five (5) years in a supervisory role in a position in the public service or private sector.
  2. Have a bachelor’s degree in Commerce (Finance & Accounting option) or other recognized equivalent qualifications.
  3. Master’s degree in any of the following; Business Administration, Finance or other equivalent qualification will be an added advantage.
  4. Be a Chartered Financial Analyst (CFA) or Certified Public Accountant Part III (CPA K,) or Associate of Certified Chartered Accountant (ACCA)
  5. Have certification in Leadership/Management course lasting not less than four (4) weeks from a recognized institution.
  6. Be proficient in computer application.
  7. Have fulfilled the requirement of Chapter Six of the Constitution.
  8. Demonstrate competence in work place.

Duties and responsibilities at this level will entail:

  1. Consolidating the budget and revised budget as per guidelines issued;
  2. Authorizing all expenditure as per set ceilings;
  3. Ensuring timely accurate preparation of expenditure returns from departments; sections and regional offices;
  4. Supervising preparation of monthly, quarterly and annual management reports;
  5. Ensuring quarterly management reports are submitted to Parent Ministry, KRB and Treasury as per PFM act;
  6. Developing and reviewing supplementary financial policies, procedures, and regulations to enhance internal controls established through Treasury regulations and procedures;
  7. Ensuring compliance with Treasury regulations and procedures in management;
  8. Authorizing payments and signing of cheques subject to set limits;
  9. Liaising with Parent Ministry and Treasury for release of funds;
  10. Handling all correspondences with external parties;
  11. Reviewing all audit queries pertaining to the department;
  12. Interpreting Treasury Circulars issued from time to time; and
  13. Training and development of finance staff

NB: Appointment to this grade will be on Contract basis as per the Human Resource Policy & Procedure Manual.

Salary Scale as given by Salary & Remuneration Commission of Kenya (SRC).

Method of Application

Submit your CV, copies of relevant documents and Application to :

Tel: +254-020-8009196

Closing Date : 24 November. 2021

Head of Actuarial Section at Madison Group Limited

Filed in Job Vacancies in Kenya, Jobs by on November 11, 2021 0 Comments
Head of Actuarial Section at Madison Group Limited

Head of Actuarial Section at Madison Group Limited… See details on how to apply for the opportunities available at Madison Group Limited.


Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limited (MICK) after a successful merger between Crusader Plc (1974) and Kenya Commercial Insurance Corporation.

The Company is recruiting for the position of Head of Actuarial Section. The main responsibility of this role is to undertake all actuarial services of Madison Life Assurance Kenya Limited including product design and development, product pricing and valuations, continuous risk management of existing insurance products, and review of various Life Assurance Products.

Key Responsibilities

  1. Coordinating statutory actuarial valuation of the Life Fund and reporting
  2. Undertaking quarterly actuarial valuation of the Life Fund and reporting
  3. Analyzing Actuarial Statistics parameters for decision making
  4. Product Designs, Development, and Pricing
  5. Preparing claims management and Loss ratio reports
  6. Review of product performance on a quarterly basis to determine product profitability in consultation with the Company’s consulting actuary
  7. Review of individual Life and Group Life rates in consultation with the Consulting Actuary
  8. Compiling competitor-underwriting rates for both Group and Individual Life business and making quarterly reports.
  9. Compiling market share data for life business using the Annual accounts of various companies
  10. To liaise with the Company’s investment department to ensure optimal return on all investment-related products, both Individual and Group Business Policies
  11. To calculate the daily unit value for investment products and credit the various member’s fund accounts
  12. To provide any other required actuarial support to the Company.

Job Specification


  • Bachelor’s Degree in Actuarial Science
  • Master’s Degree (an added advantage)
  • Fellow of the Institute of Actuaries (FIA) (an added advantage)
  • Certified Public Accountant of Kenya (CPAK)


  • 5 years experience in a management role
  • In-depth understanding of the operations of life assurance
  • Good marketing, communication, and presentation skill
  • Good knowledge of the insurance business

Method of Application

Submit your CV, copies of relevant documents and Application to  [email protected]
Use the title of the position as the subject of the email

Closing Date : 19 November. 2021

Director of Aviation Maintenance, East Africa at Samaritans Purse

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Director of Aviation Maintenance, East Africa at Samaritans Purse

Director of Aviation Maintenance, East Africa at Samaritans Purse… See details on how to apply for the opportunities available at Samaritans Purse


Samaritan’s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan’s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ. For 40 years, Samaritan’s Purse has done our utmost to follow Christ’s command by going to the aid of the world’s poor, sick, and suffering. We are an effective means of reaching hurting people in countries around the world with food, medicine, and other assistance in the Name of Jesus Christ. This, in turn, earns us a hearing for the Gospel, the Good News of eternal life through Jesus Christ. Our emergency relief programs provide desperately needed assistance to victims of natural disaster, war, disease, and famine. As we offer food, water, and temporary shelter, we meet critical needs and give people a chance to rebuild their lives. Our community development and vocational programs in impoverished villages and neighborhoods help people break the cycle of poverty and give them hope for a better tomorrow. We impact the lives of vulnerable children through educational, feeding, clothing, and shelter programs that let them know they are not forgotten. We provide first-class treatment in the Name of the Great Physician through our medical projects, as well as supplying mission hospitals with much needed equipment and supplies.


Get Involved!

Samaritan’s Purse is looking for a Director of Maintenance to serve full time with its East Africa Aviation team. We currently operate the following aircraft types from our bases in Eldoret, Kenya and Entebbe, Uganda: Cessna 208s and a turbine Douglas DC3.

We desire a person who feels God leading them to use their gifts, skills, and abilities in Aviation to reach hurting people in remote parts of the world with the love and gospel of Jesus Christ. Days begin early and sometimes end late, whether it be launching an aircraft, assisting with cargo loading, or fulfilling our primary task of maintaining aircraft – pursuing technical excellence to the Glory of God. We are a small team with diverse backgrounds but we thrive when working together to accomplish shared goals. If this sounds like an opportunity where you would find fulfillment, please apply.

What You Will Be Doing

  • Aircraft Maintenance:
    • Oversee and participate in maintenance of all aircraft operated by SP MAS East Africa.
    • Develop and uphold policies and procedures as they apply to aircraft maintenance.
    • Supervise and work closely with the MAS East Africa Chief Inspector to ensure regulatory compliance and quality assurance for all maintenance on MAS EA assigned aircraft.
    • For the DC3 under 14 CFR 125, work closely with and under the direction of the DC3 DOM in Greensboro IAW 125 GOM.
    • Ensure aircraft tracking and record keeping is current and accurate.
    • Provide accurate short and long range maintenance forecasting.
    • Responsible for shipping and tracking of parts sent for repair/overhaul and oversees aircraft inventory and stock levels.
    • Schedule inspections based on regulatory requirements for each aircraft in cooperation with Program Director (PD).
  • Other duties:
    • Oversee maintenance of ground support equipment and facilities for the aircraft.
    • Work with PD to hire national staff as required.
    • Responsible for training of maintenance staff.
    • Ensure all aircraft are kept clean and neat.
    • Oversee the Line Service staff that wash and clean the aircraft
    • Operate aircraft ground and loading equipment as needed.
  • Some travel will be required between field locations- possible temporarily deploy away from the home base for several weeks, and even up to 30 days at a time.
  • Willingness to work extended hours to return aircraft to service to meet the ministry’s needs.
  • In the absence of the Chief Inspector, the Director of Maintenance may be called upon to carry out the Chief Inspector duties.

Job Requirements

  • Maintains a personal relationship with Jesus Christ and is a consistent witness for Jesus Christ.
  • College or university program certificate and eight (8) to ten (10) years’ related experience and/or training; or equivalent combination of education and experience.
  • Twelve credit hours of college-level Biblical studies strongly preferred.
  • Maintain FAA Airframe and Power Plant Certificate and Inspection Authorization Certificate.
  • Ability to read technical manuals and regulatory documents in the English language.
  • 2 years of commercial/for profit aviation experience desired.
  • Technical records and/or inventory management experience.
  • 2 years of living and/or working overseas, preferred.
  • Management/leadership experience, preferred.
  • Experience with Cessna 208 and/or Douglas DC3 airframes preferred.

Location: Eldoret, Kenya

Full-time, Salaried Position With Full Benefit Package Including

  • Medical, prescription, dental & vision coverage
  • Disability insurance
  • Term Life insurance
  • Retirement savings plan
  • Paid vacation/sick leave/home leave

This position is able to accommodate a family.

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 30 November. 2021

Research and Credit Risk Analytics Consultant at International Finance Corporation (IFC)

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Research and Credit Risk Analytics Consultant at International Finance Corporation (IFC)

Research and Credit Risk Analytics Consultant at International Finance Corporation (IFC)… See details on how to apply for the opportunities available at International Finance Corporation (IFC).


The International Finance Corporation (IFC), the private sector arm of the World Bank Group, is a global leader, investor and advisor committed to projects in its developing member countries that reduce extreme poverty and boost shared prosperity. IFC finances private sector investments, mobilizes capital in the international financial markets, helps clients improve social and environmental sustainability, and provides technical assistance and advice to businesses and governments in the developing world


IFC, a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. Working with 2,000 businesses worldwide, we use our six decades of experience to create opportunity where it’s needed most. In FY18, our long-term investments in developing countries rose to nearly $23 billion, leveraging our capital, expertise and influence to help the private sector end extreme poverty and boost shared prosperity. For more information, visit

The Economics and Private Sector Development Vice Presidency (CEDVP) is responsible for identifying and delivering on private sector diagnostic needs, drawing on resources across the WBG, to grow IFC’s capacity to deliver Country Private Sector Diagnostics (CPSDs), and present private sector perspectives in Systematic Country Diagnostics or Country Partnership Frameworks (SCD/CPF) and country strategies; developing rigorous sector economic analyses and an ex-ante project assessment framework to help guide project selection, complementing our expertise in supporting and monitoring project implementation; as well as identifying and strategically driving policy engagements that create and grow new markets for the private sector. The CEDVP also encompasses teams working on global macroeconomic analyses and prospects as well as the team in charge of gender mainstreaming in IFC. The Vice Presidency is also home to two additional operational teams and content providers focusing on Blended Finance and Climate Businesses.

The Sector Economics and Development Impact Department (CSE), part of the Economics & Private Sector Development Vice Presidency, analyzes economic sectors with a view to identifying opportunities and solutions for private sector development, and works closely with IFC Operations in formulating sector priorities and strategies. It is expected to provide technical support to operations related to structuring, appraising, and monitoring investment and advisory projects and is responsible for reporting on IFC’s impact. The department is in charge of fully developing and implementing the ex-ante project assessment framework (Anticipated Impact Measurement and Monitoring- AIMM) for investment and advisory projects throughout the project cycle, help ensure high-quality economic support for IFC operations teams on strategies and projects; and develop sector economic analyses with a focus on solutions for private sector development.

CSE is the largest department in the Economics and Private Sector Development Vice Presidency, with approximately 80 staff, comprised of mainly sector economists and results measurement specialists assigned currently to fully integrated units organized along IFC industry groupings. These include: CSE unit for Financial Institutions Group (CSEFI); CSE unit for Infrastructure and

Natural Resources (CSEIN); and CSE unit for Manufacturing, Agribusiness, and Services (CSEMA); and CSE unit for Disruptive Technology and Funds (CSEDF). For each unit, the sector economists are embedded in the respective industry groups to ensure they play a connective tissue role. Still, they are an integral part of CSE and report to CSE managers. The department also includes two additional teams in charge of economic modeling (CSEIM) composed of research economists and the CSE unit for Results Measurement and Corporate Reporting (CSECR) that support all industry groups. In short, the department offers an “end-to-end” support and impact assessments for IFC investments and advisory services, engaging upstream and downstream throughout the project cycle.

The Financial Institution Group team (CSEFI) is in charge of implementing CSE mandates and deliverables described above in relation to products including investment and advisory support for microfinance, insurance, loans to small and medium enterprises and women-owned businesses, and low- and medium-income mortgages. This includes fully developing and implementing the ex-ante project assessment framework for investment and advisory projects throughout the project cycle, monitoring and evaluating impact of both investments and advisory projects, help ensure high-quality economic support for IFC FIG teams on strategies and projects, and develop sector economic analyses with a focus on solutions for private sector development. These activities will support operations done by FIG teams to deliver investments that support growing enterprises across emerging markets. Financial sector operations comprise a significant portion (40%) of IFC’s investment operations and make important contributions to financial sector development in client countries. These operations span commercial banking, including specialized product areas such as SME banking; insurance, microfinance, housing finance, trade finance, distressed assets, and capital markets development.

The Department is looking for a Research & Credit Risk Analytics Specialist on a consultancy basis to work on a SME research and credit risk analytics project in Kenya. The consultant should be able to commit about 100 to 120 working days.

Role & Responsibilities

  • Collect SME application/financial/demographic, loan level and behavioral data from banks, MFIs, credit bureaus as well as market and sector level data from official statistics sources and sector associations in Kenya.
  • Support the development of an Analytical Framework to guide data management and analyses
  • Deploy data science techniques to collate, merge and harmonize various data sets to create an expansive dataset for modelling purposes.
  • Use appropriate statistical imputation approaches to deal with missing data depending on data structure and size, completeness and cleanliness.
  • Use unsupervised statistical machine learning methods eg PCA to reduce the dimensionality of the data.
  • Undertake advanced econometric/statistical and supervised machine learning analyses to unearth non-trivial insights on SME credit risk in various sectors in Kenya.
  • Work with responsible CSEFI team members and other consultants to generate insights and create narratives that support the project.
  • Develop comprehensive analytics reports and presentations and share insights with stakeholders.
  • Communicate generalizable research findings to industry specialists, sector economists, policy makers, DFIs, and other stakeholders in the financial sector working on improving access to finance for SMEs in SSA.

Selection Criteria & Competencies

  • At least 3 -5 years of work experience in the banking and financial services’ domain, with some experience in the development and maintenance of quantitative credit risk models / scorecards for consumer and/or wholesale portfolios
  • Advanced Degree (Masters/PhD) in Statistics, Economics, Mathematics, Computer Science or a Data science / modelling-related field
  • Strong quantitative/statistical analysis and risk modeling skills, and programming knowledge in SQL, Python/ R/ STATA etc.
  • Knowledge and competence in SME credit risk management, alternative credit scoring and internal risk rating.
  • Knowledge of international credit policies and standards eg the Basel Accords as well as procedures for computing probabilities of default (PD), exposure at default (EAD) and loss given default (LGD).
  • Understanding of policies and practices and applying data science processes to create measurable solutions including working with big data, business intelligence and overall expertise in technology and analytics.
  • Experience in successful delivery of multiple projects in data architecture, data science, machine learning, and financial modeling across the entire customer and process journeys.
  • Good understanding of the trends in the SME banking/ microfinance or digital financial services considering different players: incumbents (banks, MFIs) and innovators (Fintechs, telcos, tech firms, or any other company offering financial services);
  • Strong communication skills especially in explaining complex technical subjects in a simple/pragmatic way and stakeholder management.
  • Strong client relationship management skills, including the ability to develop and maintain mutually beneficial stakeholder relationships and ensure timely and appropriate follow-up;
  • Highly motivated, energetic, team player with excellent interpersonal skills and client service skills with the ability to multi-task, deal with conflicting priorities and deliver high quality work on schedule;
  • Ability to communicate ideas clearly and confidently, and credibly represent IFC with clients and stakeholders, including at the senior executive level;
  • Demonstrated excellence in scientific writing and data analysis, written and oral communication skills, and experience in advocating and communicating results particularly to a non-technical audience.
  • Strong understanding of data governance issues and a willingness to actively engage key stakeholders to provide lasting solutions.
  • Knowledge of IFC or similar operational and portfolio work and a good understanding of investment and advisory projects and areas of focus is desirable.

Method of Application

Submit your CV, copies of relevant documents and Application to  [email protected] and [email protected]
Use the title of the position as the subject of the email

Closing Date : 24 November. 2021

Psychosocial Counselor at Refugee Consortium of Kenya

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Psychosocial Counselor at Refugee Consortium of Kenya

Psychosocial Counselor at Refugee Consortium of Kenya… See details on how to apply for the opportunities available at Refugee Consortium of Kenya.


RCK’s core mandate is to: provide legal aid services and psycho-social counseling; engage in advocacy for policy change and to develop legislation in line with international instruments regarding the management of refugees and other forced migrants; and to raise awareness regarding the plight and rights of the vulernable groups through research and information




Post holder reports to:  Programme Manager – Dadaab sub-office
Staff reporting to this post: Program Interns

RCK VISION:  An environment where forced migrants and host communities access rights, justice, protection and durable solutions.

RCK MISSION: To safeguard and protect the rights and dignity of forced migrants and host communities through provision of legal aid, psychosocial support, advocacy, capacity building and promotion of inclusive governance.


To coordinate all psychosocial community services in accordance with the policies, procedures and protocols established by national standards of practice and licensing and certificate and other regulatory agencies requirements.


  • Provide counseling services and other short term therapeutic services to refugees, other forced migrants and host community in individual and group settings.
  • Assist in the development of training materials and facilitate internal and external capacity building activities on a variety of topics.
  • In conjunction with the other counselors, coordinate the assessment, planning and implementing of psychosocial programs.
  • Conduct surveys and studies relating to psychosocial status and patterns of population groups as directed.
  • Prepare monthly reports and donor related reports within schedule.
  • Support the development of proposals for fundraising for program work.
  • Coordinate services to beneficiaries with other organizational entities involved in psychosocial and mental health services.
  • Conduct home visits to assess individual psychosocial needs.
  • Provide support to social workers in the tracking of cases and maintaining records and database of clients.
  • Assist in the day to day office administrative duties.
  • Ensure professionalism in services delivery and ethics while performing other duties as required.
  • Such other duties temporarily or on a continuing basis, as may reasonably be required, commensurate with your grade.


1. Diploma in counselling studies from a recognized university or Diploma in Social work and Community Development (KNEC).
2. Bachelor’s degree in Counseling Psychology is an added advantage.
3. Must a registered member of Kenya Counselling and Psychological Association (KCPA).
4. Two years’ experience with NGO or related environment is an added advantage.
5. Strong analytical and report writing skills
6. Proficiency in English and Kiswahili.
7. Good team player with excellent multi-cultural interpersonal skills able to exercise diplomacy, flexibility and assertiveness.
8. Technology Awareness. Fully proficient computer skills and ability to use relevant software
applications, in particular information databases, internet/intranet services, library sources etc


The Job is complex, sensitive and stressful. Work requires willingness to work a flexible schedule and travel. Work may require frequent weekend and evening work as well as high degree of autonomy

Behavioral Competencies:

  • Professionalism: In-depth theoretical knowledge of and significant experience in relevant fields of counseling, Strong analytical, problem solving and drafting skills. Discretion and sound judgment in applying legal expertise to sensitive, complex legal issues.
  • Communication: Strong interpersonal and communication (written, spoken and presentational) skills. Proficiency in English and Kiswahili.
  • Technology Awareness: Fully proficient computer skills and ability to use relevant software applications, in particular information databases, internet/intranet services, library sources, etc.
  • Teamwork: Ability to establish and maintain effective working relations with people of different national and cultural backgrounds with respect for diversity.
  • Managing Performance: Ability to supervise, coach, mentor and develop junior staff as required.

Method of Application

Submit your CV, copies of relevant documents and Application to  [email protected]
Use Application for Psychosocial Counsellor (Dadaab) as the subject of the email

Closing Date : 19 November. 2021

Financial Solutions Support Engineer at Techsavanna Technology Limited

Filed in Job Vacancies in Kenya, Jobs by on November 11, 2021 0 Comments
Financial Solutions Support Engineer at Techsavanna Technology Limited

Financial Solutions Support Engineer at Techsavanna Technology Limited… See details on how to apply for the opportunities available at Techsavanna Technology Limited.


Techsavanna has provided a wide range of ICT services and software for Property Management, Project Management, Energy Management and Financial Management in diverse industry and client profiles. In Eastern Africa the firm has offices in Nairobi, in the region the firm comprises of with a total staff force of over 100.

We are pleased to announce the following Position in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Summary

Reporting to the Manager, Financial Solutions, the position holder will be responsible for improving existing solutions, providing technical support, troubleshooting and monitoring financial solutions applications to ensure 99.999% availability of the system.

Technical support duties include but not limited to architecture reviews and optimization, incident handling, detailed root cause analysis, problem management, configuration management, automation of routine tasks, documentation and operational acceptance compliance.

This will be a 1 yr contract with possibility of extension or being in-sourced based on performance of the role holder.

Key Responsibilities

  • Ensure data and/or application availability of the assigned systems and applications;
  • Participate in design, testing and implementation of new products, services, functionalities or upgrades
  • Provide support for financial solutions which includes MPESA and integrations
  • Perform Systems and Applications Monitoring
  • Maintain knowledge base by documenting technical knowledge
  • Collaborate with team members to improve the tools, systems and procedures
  • Participate and provide input to the M-PESA roadmap to ensure timely delivery of relevant products to Safaricom Customers;
  • Work with the external and internal technical teams to ensure efficient resolution of all system issues
  • Implement DevOps technologies and processes, e.g: containerization
  • Liaise with all stakeholders to ensure new functionality, processes and systems are fully understood
  • Transfer system knowledge to internal customers on new features and support processes
  • Prepare and publish accurate and timely system performance reports
  • Perform regular service improvements that align with 99.999% availability
  • Diagnose and troubleshoot technical issues on the assigned systems and apply a work around or a permanent solution to resolve ensuring the MTTR is met
  • Properly escalate unresolved issues to appropriate internal or external teams and follow up to ensure they are satisfactorily closed
  • Provide prompt and accurate feedback to stakeholders on assigned tasks
  • Ensure all issues are logged in the service management tool and are properly prioritized and also accurately log resolution details in the ticket

Qualifications – External

  • A bachelor’s degree in information technology, Computer Science, Engineering or relevant field as a minimum
  • 2 years of work experience as an engineer in a telecommunications or financial services environment
  • Expertise in system monitoring and alerting strategies and can draw on their experience to drive improvements in system monitoring with automation, third party tools and frameworks
  • Working knowledge of databases and SQL
  • Excellent problem-solving and communication skills
  • Software development skills in Java, python, Angular JS etc
  • Knowledge in ITIL Service Operations processes and Agile methodology. Certification in Scrum fundamentals is an added advantage.
  • Working knowledge in dev ops and dev ops tools like Github
  • Knowledge in mobile money systems, integrations or Financial systems
  • Must be able to work without supervision & meet tight deadlines/schedules
  • Good presentation skills
  • Proactive & self-motivated

Method of Application

Submit your CV, copies of relevant documents and Application to  [email protected]
Use the title of the position as the subject of the email

Closing Date : 30 November. 2021 Protection Status