Citigroup Investment Banking Company Recruitment 2021

• Client Onboarding Rep

• Processes client’s requests related to the system set up including signatories’ updates and documentation lodgment.
• Co-operates with internal partners to perform systems maintenance based on documentation related to accounting opening and maintenance processes.
• Provides response to client and internal inquiries.
• Prepares documentation for archiving.
• Applies appropriate bank regulations while processing the requests. Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents.
• Documents operation procedure updates.
• Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to). Verification and authorization of data entered in the systems. Ensures all queries are dealt with in an efficient and timely manner. Escalates urgent / risk issues through the appropriate escalation channels.
• Co-operates with and supports other teams/employees upon supervisor’s instruction, including the possibility of moving to another team and/or process.
• Performs other crucial tasks instructed by supervisors, e.g. participation in training, projects, conference calls, systems’ testing.
• Ensures high levels of client satisfaction through strong product, process, and client knowledge.
• Identifies and suggests process improvements.
• Assists in the implementation of validated process improvements.
• Understands procedures and controls for operational processes.
• Supports Manager with quality assurance process.
• Participates in user acceptance test of new systems.
• Effective execution of tasks detailed within this document as well as execution of any other work instructed by supervisor related to this function.
• The daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous experience in financial services preferred.
• Knowledge of bank products in the scope of opening and maintaining bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking.
• Flexibility, team spirit, loyalty. High attention to detail Good PC skills (Excel, Word). Fluent in both written and spoken English. Be able to work under pressure and to meet deadlines. Goal-oriented and with a desire for new challenges. Customer focus. Self-motivated individual with high competency to follow through when facing obstacles. Ability to organize own work and manage time. Flexible and adaptable approach to a constantly changing work environment. Customer focus. Assertiveness. Demonstrated initiative and creativity in problem-solving. Proficient knowledge of English (written and spoken).

How to Apply

• Funds Transfer Assistant

• Apply basic technical knowledge to ensure efficient customer service that meets quality standards
• Transactions processing and reconciliations
• Assist with activities related to compliance and control
• Perform job duties by following detailed procedures or explicit instructions under the direct supervision
• Aid in internal and external customer contact
• Serve as a backup processor for team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications;

• University Degree.
• Technical competence with MS office applications.
• University graduate with minimum upper second honors (or equivalent).

• Payments and Collections Assistant 

• Apply basic technical knowledge to ensure efficient customer service that meets quality standards
• Transactions processing in an accurate and timely manner and in line with the bank’s policies and Kenya Bankers’ Association’s requirements.
• Assist with activities related to compliance and control
• Perform job duties by following detailed procedures or explicit instructions under the direct supervision
• Aid in internal and external customer contact
• Serve as a backup processor for team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Involvement in projects from time to time especially due to the constantly changing environment towards automation

Qualifications;

• University Degree.
• Attention to detail.
• University graduate with minimum upper second honors (or equivalent).