Customer Service Representatives Job at R4Kenya

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Customer Service Representatives Job at R4Kenya… See details on how to apply for the opportunities available at R4Kenya.

Descriptions;

RECOURS FOUR KENYA CONSULTANTS LTD is an award-winning fully registered HR Firm that has been assisting Public-Sector Organizations, Government, Non-profit and for-profit organizations with an organized team of consultants who have extensive experience in recruitment, training, psychometric testing, staff outsourcing, payroll management and HR Consultancy with a combined professional staff experience of over 30 years in Human Resource Management.

Responsibilities:

  • Contact potential clients through cold calls and emails
  • Present our company to potential clients
  • Identify client needs and suggest appropriate products/services
  • Customize product solutions to increase customer satisfaction
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) clients and Account Executives
  • Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
  • Stay up-to-date with new products/services and new pricing/payment plans

Qualifications:

  • Proven work experience as a Customer service Representative, Sales Account Executive or similar role
  • Hands-on experience with multiple sales techniques (including cold calls)
  • Track record of achieving sales quotas
  • Experience with CRM software (e.g. Salesforce)
  • Familiarity with MS Excel (analyzing spreadsheets and charts)
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • Ability to deliver engaging presentations
  • BSc degree in Marketing, Business Administration or relevant field

How to Apply

Submit your CV and Application on Company Website: Click Here

Application Deadline: 30th March 2022.

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