Digital Health Technical Advisor Job at Clinton Health Access Initiative

• Collaborate with CHAI (regional and country) teams and external organizations involved in campaign implementations to identify and document the challenges and use cases for digital products to support public health campaigns, disease surveillance, and more broadly health systems strengthening
• Collaborate with CHAI teams and external organizations involved in campaign implementations to define end users, understand user personas, and co-design solutions with users where applicable
• Develop high-level product requirements documentation to inform software development
• Develop product assessment framework and conduct research/interviews with technology partners to identify existing products that meet product requirements or may benefit from targeted investment.

Product and partnership management (40%)

• Maintain coordination across key programmatic, technology, and product stakeholders to implement product development and implementation plan
• Drive progress towards executing product roadmap in partnership with technology partners, including representing programmatic stakeholders, backlog prioritization, releases, and development life cycle
• Design product testing strategies with technology partners and collaborate with country stakeholders to conduct tests and gather feedback
• Work with developers to prioritize product test results and user feedback for inclusion into software roadmap and/or configure the application appropriately
• Define KPIs for product performance, usability, and uptake, and oversee monitoring during implementation

Knowledge management and dissemination (10%)

• Work with technology partners to ensure up-to-date documentation is in place to support roll out and maintenance of digital products
• Advocate for products to global, regional, and country stakeholders to strengthen scalability and sustainability
• Stay up to date on available features and functionalities on key products to provide guidance on appropriate tool selection and implementation considerations
• Document lessons learned on technical products for CHAI-wide or global sharing
• Master’s degree in relevant field (health informatics, public health, computer science) with 5-7 years of working experience as a technical project manager, product manager, business analyst or in a similar role to deliver business requirements for technology initiatives
• Experience in managing agile product development, including working with engineering, design, implementers, and clients to prioritize use cases, launch a product, and ensure it meets the needs of target users
• Experience working and communicating with government officials and/or multilateral organizations, with strengths in communicating technical concepts to non-technical stakeholders.
• Experience working in an international context and/or fast-based entrepreneurial environment, with demonstrated ability to work with a sense of urgency and in high pressure situations
• Exceptional communication skills with people of varied professional and cultural backgrounds
• Ability to travel approximately 30-40% of the year
• Fluency in English and French

Advantages:

• Knowledge of malaria, polio, NTD and/or public health campaigns
• Knowledge of common health information management systems and digital global goods (e.g., DHIS2, OpenLMIS, OpenSRP, CommCare)
• Understanding of interoperability principles and standards (HL7, IHE, FHIR)
• Experience implementing technology-based solutions with users including user research, field testing, and training
• Experience in defining and measuring performance of digital products
• Experience working remotely with a decentralized team
• Experience living or working in resource-limited countries