Exinity Group Recruitment 2021…See Details on how to apply for the vacancies available at Exinity Group.
Exinity Group is a new global wealth management organization with an ambitious mission to create a new generation of empowered investors and traders. The Group is home to its various retail businesses including Alpari International, FXTM, and a soon new retail offering under the Exinity name. We’re meeting the needs of aspirational young adults who want secure access to both cash-based and leveraged investment products, with innovative solutions. Our global network of offices and regulations spans Europe, the Middle East, Africa, Asia, and Latin America, and we have already attracted over 3 million clients across 180 countries. We have offices in Cyprus, Asia, Africa, Latin America, and the City of London.
- IT Support Specialist
Responsibilities:
- Provide 1st/2nd level IT Support to the employees of the organization.
- Prepare workstations (hardware/software), telephony devices, and other equipment for new users.
- Take part in the preparation and planning of the IT budget, as well as tracking of actual expenses.
- Be responsible for IT Purchases by conducting market research, contacting vendors, gathering prices, preparing summary reports, presenting to supervisors, gathering approvals, and proceeding with purchasing of products.
- Be responsible for Asset Management: inventorying, registering, tracking of assets (physical/digital), and performing periodic verifications of inventory across the organization.
- Be responsible for the organizing, maintenance, and upkeeping of IT offices and storage rooms.
- Be responsible for the setup, daily checks, and maintenance of Conference rooms.
- Assist in any other duties that fall under the scope of responsibilities of the IT department or the organization.
Qualifications;
- College diploma or University degree in Computer Studies, Computer Science, Computer Engineering, or other engineering disciplines.
- Experience in a related position. Candidates without experience but with provable enthusiasm in the field of IT will be considered.
- Fluency in the English language is a must.
- Fluency in Greek or Russian is desirable.
- A team player mentality is a must.
- Attention to detail and excellent organizational skills.
- Able to adapt and learn new skills.
- Politeness, discretion, trustworthiness, and good manners are a must.
- Be able to work outside normal working hours if needed.
- Any certifications covering Windows 10 and/or Windows Server 2012 r2 upwards will be considered an advantage.
- Experience using SCCM, WSUS, WDS will be considered an advantage.
- Provable scripting skills will be considered an advantage.
How to Apply
Interested applicants should CLICK HERE to apply.
Application Deadline:17th March 2021.
- Customer Solution Representative
Responsibilities:
- Improving customer service quality/experience, productivity, and profitability.
- Ensure to hit personal KPIs (chat/call/email numbers, net deposits, activations, CSAT, etc.)
- Identifying and developing high net worth clients and ensuring a smooth transition to the Relationship Management team.
- Answering e-mails, assisting with client registrations, deposits, trading, withdrawals, client training.
- Liaising with all departments to resolve issues.
- Providing all relevant information to clients regarding documents and materials for becoming a client.
Qualifications;
- A bachelor degree in any discipline.
- Language skills: Fluent English speakers and native Swahili.
- Excellent spoken and written communication skills required.
- Ability to work efficiently under pressure.
- Excellent computer skills (Microsoft Excel and Word).
- Knowledge of Meta Trader platforms will be considered an advantage.
- Previous experience in a similar position will be considered an advantage.
How to Apply
Interested applicants should CLICK HERE to apply.
Application Deadline:17th March 2021.
