Food & Beverage Supervisor Job at Safari Beach Hotel

• Manage and organize the restaurant staff as per desired job expectations.
• Implement, maintain and continuously  review F&B  policies and procedures
• Conduct routine staff briefings in respect of operational issues.
• Continuously coach and up skill staff to improve guest service and product sales.
• Prepare departmental budgets and derive sales targets for the staffs.
• Monitor and verify accuracy of orders, bills and payments via POS system.
• Compile, review and circulate timely operational reports to the respective persons.
• Assist customers in all inquiries in connection with hotel services/facilities.
• Offer professional guidance and resolution for guest complaints and staff conflicts.
• Implement strategies to generate and maximize on F&B Revenue.
• Proactively seeks out business for events, banquets and function hosting for the Hotel.
• Provide  administrative support in respect to duty allocation, shift planning, leave/off planning
• Maintain sanitary conditions of the bars and restaurants.
• Ensure staff compliance to statutory regulations, especially to health certifications
• Requisition and receive operational supplies whilst maintaining an accurate inventory.
• Closely monitor food orders, portion sizes, garnishing, presentation and timely order delivery.
• Able to delegate tasks where needed.
• Perform any other responsibilities as assigned.

Qualifications

• Preferred tertiary training in Hotel/F&B operations with professional certification to match.
• A minimum 2 years Supervisory posting in a busy hospitality establishment.
• Good Communication with excellent presentation & customer service skills.
• Computer literacy and working knowledge of POS systems.
• Must be a team player.
• A self-starter, go-getter, fast thinker, and able to multitask.
• Good composure and temperament, able to work in a fast-paced environment.
• Must have a valid Food Handlers certificate.