Fulfillment Operations Professional, Kenya at Zipline

Fulfillment Operations Professional, Kenya at Zipline… See details on how to apply for the opportunities available at Zipline.

Descriptions;

Zipline was founded to create the first logistics system that serves all humans equally. Our aim is to solve the world’s most urgent and complex access challenges. Leveraging expertise in robotics and autonomy, Zipline designs, manufactures and operates the world’s largest automated delivery system.

Responsibilities:

  • Customer Service & Order Fulfilment: You will be the first line when it comes to fielding orders from customers & ensuring they have high quality & excellent experience.
  • Responding to calls from customers and collaborating with other members to process their orders
  • Inventory & Warehouse Management: Organizing and managing supplies and equipment to ensure as the company scales, proper management procedures are in place.
  • Product Handling: Manage & prepare packages to be delivered via drone to the hospitals and clinics to ensure quality & speed of delivery.
  • Best Practices & Safety Management: Work with a team to perform daily quality control, oversee safety and regulations at the Zipline distribution center.

What You’ll Bring:

  • Essential: Diploma Degree preferably in Pharmacy, Nursing, Biomedical Laboratory, Biochemistry, Public Health or related fields of study
  • Full professional proficiency in spoken and written English
  • 1+ years of practical experience in a laboratory setting, manufacturing plant, hospital or clinic
  • Passionate about making sure that each component of our supply chain and order processing is handled perfectly
  • Proactive with excellent organization and attention to detail
  • Obsessed with customer experience and making sure the quality of our deliveries always exceeds expectations
  • Upbeat and positive attitude, a collaborator who wants to succeed while also helping teammates grow
  • Must be eligible to work in Kenya

What Else You Need To Know:

  • Must be willing and able to work nights/weekends on shifts
  • Must be willing to work for a period not more than 45 hours/week
  • This is a full-time position based in a town outside of Kisumu and will require relocation
  • Must be willing to relocate to any of our distribution centers in Kenya
  • This job will involve regular communication with customers to process their requests and answer their queries about our stock and seek support
  • Women are encouraged to apply, as we believe a balanced team is critical for success
  • Must be able to travel to Rwanda or Ghana for at least 3 months for Zipline Academy training program

How to Apply

Submit your CV and Application on Company Website: Click Here

Application Deadline: 28th February 2022.
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