Loan Officer at Job Rafode Limited… See details on how to apply for the opportunities available at Job Rafode Limited.
Description:
RAFODE is a growing non-deposit-taking Microfinance Institution Headquartered in Kisumu Kenya. It is a high-quality micro-financial services Institution that leverages Information Communication Technology (ICT) to manage its operation efficiently and which enables it to scale rapidly in rural areas as it delivers better service to clients.
Responsibilities:
- Identify, initiate and manage strategic community partnerships that increase quality.
- Represent Rafode at networking events, seminars, and conferences; frequently presenting our mission and services.
- Develop, organize, and conduct training for Rafode clients and prospective clients in conjunction with community partners positioning our organization as a leader in alternative financing.
- Support public relations with client success stories.
- Work closely with clients to provide them with loans, ensuring client satisfaction throughout the loan application and servicing process;
- Convert potential clients into borrowers and effectively retain clients;
- Sell the loan and renewable energy products and follow-up regularly in case of default according to policy;
- Obtain information and documentation for individuals that qualify for a loan.
- Ensure quality control of all data entry and provide simple, friendly, knowledgeable, and helpful customer service to our clients’ inquiries about Rafode’s loan program and requirements.
- Interview prospective borrowers and assess their ability and willingness to repay a loan.
- Analyze the information and documentation provided by the client, determine if the client qualifies for a loan and, if so, make a recommendation for approval.
- Meet with clients at loan closings, ensuring that all paperwork is accurate and that information regarding the loan is properly disclosed to the client.
Qualifications:
- Certificate, Diploma in Community Development, Business administration or any other relevant qualification
- Experience in credit and microfinance or sale of renewable energy(solar lamps and Energy savings Jikos)
- Experience in analysis of markets and channels for delivering financial services;
- Experience in client mobilization and client recruitment, ready to meet targets and deadlines.
- Strong communication skills, both written and verbal.
- Results-driven and customer-focused.
How to Apply
Submit your CV, copies of relevant documents, and Application to [email protected]
Note: Use the title of the position as the subject of the email.
Application Deadline: 30th November 2021.
