Operations Specialist Job at Bolt

Operations Specialist Job at Bolt… See details on how to apply for the opportunities available at Bolt.

Descriptions;

Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter-sharing services. The company’s mission is to make urban travel easier, quicker and more reliable now armed with a fresh round of funding, we are eager to grow even faster.

Responsibilities:

  • Lead in driver community management, communications and activities – being honest, transparent and engaging with drivers is our priority
  • Collaborating with local operations and other local/HQ teams to collect and action on feedback gathered from the driver community
  • Hands-on supply management in Kenya- working autonomously and taking initiatives to build brand reputation, driver retention and loyalty
  • Be a subject matter expert of the industry and be an effective communicator between Bolt and the driver community
  • Develop and execute strategies/initiatives to increase positive engagement with the driver community

Requirements:

  • You have 2+ years experience in an analytical position
  • You are a strong collaborator with excellent communication skills (both verbal and written) in English and Swahili
  • You are highly analytical and have a data-driven mindset with excellent Excel skills
  • You are a hustler, not stopping after several obstacles a day
  • You are passionate about new technologies and ride-hailing
  • You have a strong motivation to solve problems creatively and efficiently
  • You thrive in a fast-paced environment
  • You are detail-oriented and organized
  • You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth
  • Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
  • Experience in product launches or running a business

How to Apply

Interested and suitable applicants should CLICK HERE to apply.

Application Deadline: 31st January 2022.

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