Relationship Officer (Small Business Enterprise) Job at Caritas MFB… See details on how to apply for the opportunities available at Caritas MFB.
Description:
Caritas Microfinance Bank is a licensed microfinance bank regulated by the Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD.
Responsibilities:
- Developing new business opportunities by proactively marketing for Small Business Enterprise lending and deposit mobilization opportunities from both current and prospective clients
- Appraise, review, validate and process Small Business Enterprise customer applications in a timely manner
- To act as the relationship officer for all Small Business Enterprise customers and to work closely with the customers in the Branch to the mutual benefit of both the customers and the bank market for new business.
- Cross-selling of all bank services and marketing for new business.
- Collection of market intelligence information, local competition, products, and levels of service.
- Maintain a good quality loan book by ensuring arrears on normal and watch category accounts are collected promptly.
- Maintain a database of all Small Business Enterprise clients in the branch portfolio.
- Training of new and existing clients on the Bank’s products.
- Develop rapport with potential clients and be able to close sales and contracts in lending and bank business acquisition.
- To perform any other duty as assigned in line with the Organizational goals and objectives.
Minimum Qualifications:
- A university degree preferably in a business-related field.
- AKIB banking certificates will be an added advantage.
- 3 years experience in banking, 2 of which should be in Business development and customer relationship management.
- Solid analytical skills and experience in credit appraisal, handling and resolving customer requests and queries.
- Good understanding of prudential guidelines and KYC.
- Have strong communication and team-building skills with the ability to work with diverse teams.
How to Apply
Submit your CV, copies of relevant documents and Application to [email protected]
Note: Use the title of the position as the subject of the email.
Application Deadline: 19th November 2021.
