IT Specialist Job at Norplan Tanzania

IT Specialist Job at Norplan Tanzania… See details on how to apply for the opportunities available at Norplan Tanzania.

Descriptions;

Responsibilities:

• Partners with Manager, other DSS / RDSS / Support Functions, and third line support teams, on the op­erational aspects of associated services to meet or exceed committed service levels
• Executes the operation, reporting and continuous improvement of the services and functions required to deliver and support infrastructure services and products to meet the needs of the business
• Performs processes to ensure the stability, capacity and performance of associated services and func­tions. Addresses and adjusts services as needed to maintain or exceed service levels to business
• For accountable services, partners with the IT or­ganizations responsible for ITIL service manage­ment-based processes associated with Incident, Problem, Change, Availability, and Release Man­agement
• Works as part of a team that leverages agile ap­proaches to meet business needs at an accelerated pace
• In partnership with senior operations support ana­lysts, identifies, documents, and resolves infrastruc­ture issues affecting computing service users
• Under general direction, develops and implements technical solutions for issues that are of simple to moderate complexity
• Understands the existing departmental/unit/functional processes and procedures
• Understands workflow, process inputs, and outputs, dependencies, etc. specific to their role
• Organizes time and information in a manner con­ducive to a high level of personal productivity; able to multi-task in an environment driven by time-constrained deliverables
• Adapts to change and works effectively in a dynam­ic environment

Qualifications:

• Graduate and relevant experience in a similar role, or an equivalent combination of education, training and expe­rience.
• Advanced support position, performing assign­ments that are broad and complex in nature.
• Must be fluent in written and spoken English.

How to Apply

Qualified candidates should send applications to the ad­dress indicated below. The application letter should be enclosed with;

• • Curriculum Vitae with two referees
  • Copies of relevant certificates and awards
  • One passport size photograph is attached to the applica­tion letter

Apply to: The Managing Director NORPLAN Tanzania Limited Consulting Engineers and Planners House Number 20, Warioba Street, Mikocheni B, Kinondoni P.O. Box 2820 Dar es Salaam Only Shortlisted Candidates will be contacted.

Application deadline: 4th February 2022.