Senior Billing Analyst Job at Tigo
Senior Billing Analyst Job at Tigo… See details on how to apply for the opportunities available at Tigo.
Responsibilities:
- In charge of billing assurance on prepaid, post-paid and fixed services platforms.
- Carry-out Internal Control Environment (ICM) by executing controls designed and approved by management to ensure efficient operation of billing platforms.
- Tracking offline rated revenue streams from mediation through rating and ensure all CDRs are captured and included in a bill run.
- To support customer service with customer complaint related to prepaid, hybrid and post-paid and ensure all complaints are addressed accordingly.
- Support finance department on month end closing by providing revenue streams and responding to their inquiry on any of revenue streams that require clarifications
- Follow up on billing platforms issues raised by auditors to ensure are addressed and fixed on time.
- Good understanding of telecom network elements how they function and ensure event captured at network level are reflected on billing systems
- Knowledge of carrier services (roaming and interconnect) to ensure proper billing is carrier out
- Work closely with internal stake holders to ensure all issues identified on billing platforms are addressed on time to ensure accurate reporting of company revenues.
- Improve current billing processes and carry out implementation of new processes by focusing on automation.
- Implement analytical reports to monitor and keep track of sales and revenue streams.
- Any other responsibility that will be assigned by supervisor/Manager
QUALIFICATION AND EXPERIENCE
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- Bachelor’s degree in IT, computer science, engineering or related fields.
- Strong programming background, Data analytics and self-efficient in writing SQL scripts.
- Exceptional analytical, conceptual, and problem-solving abilities.
- Excellent Communication skills (fluent in English and Swahili)
- Team work spirit, ability to work independently with minimum supervision and meet deadlines.
MINIMUM EXPERIENCE & ESSENTIAL KNOWLEDGE
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- Information Technology, Finance, Data analytics.
- Experience required 2-3 years in telecommunication industry, Experience in an area of prepaid and postpaid will be an added advantage.
How to Apply
Application Deadline: 5th August 2022.
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