Standard Chartered Recruitment 2021

• Head, Corporate Affairs, Brand & Marketing

Responsibilities:

Strategy:

• Determine the Corporate Affairs and Brand & Marketing strategies for the Country, working closely with the Cluster CABM, Country CEO and Country Client Business Heads, ensuring alignment with the Group strategy.
• Contribute to overall Corporate Affairs and Brand & Marketing visions/priorities.

Business:

• Alignment to Country CEO, and client business heads to drive their country strategies and prioritize, whilst maintaining Group-wide standards.
• Lead the team to develop plans for Corporate Affairs and Brand & Marketing disciplines, deliver quality activities to drive exceptional client and corporate level experience, backed up by well design actionable metrics that are used for future decision making.
• Deliver quality activities to drive exceptional client experiences – on the plan, on budget and on time.
• Drive digital strategy and effective use of digital platforms across the Bank.
• Provide direction on leveraging research insights to develop Customer Value Propositions and Thought Leadership positions to Country Management Teams, integrating them into Corporate Affairs and Brand & Marketing plans.

Qualifications;

• Strategic acumen
• Conceptual thinking – able to structure and organize.
• Execution orientation – able to execute and deliver results
• Service and customer-centricity.
• Leadership and change agent.
• People management.
• Influencing and networking.
• Presentation and communication (written and speaking skills).
• Ability to manage in a geographically and culturally dispersed environment.
• Experience in developing teams in diverse international organizations.
• In-depth understanding of key business drivers, cultural, ethnic and religious conditions across geographies in order to translate global strategy into effective local operations.
• Excellent time management and working under tight deadlines.

• Strategy and Transformation Manager

• Guardian of country models and financial outcomes analysis.
• Work on simulation scenarios at the country level as we progress through the transformation journey.
• Closely work with country finance to ensure P&L assumptions are in sync with expected volumes.
• Continuous validation of actual outcomes vs original assumptions.
• Owning the overall cost savings targets within the Country in alignment with the overall RC Strategic Transformation effort.
• Drive, deliver business efficiency and cost agenda for retail business.
• Setup PWG and PSC to track direct cost and BE reporting for the region.

Qualifications;

• University degree or professional qualification, preferably in Banking and Finance.
• Proven track record of accomplishment in the management of banking operations.
• In-depth knowledge and understanding of banking products and services, and ability to structure and deliver customized solutions which meet customer needs.
• Ability to engage stakeholders in constructive dialogue, in order to improve own understanding and influence other’s decision-making.

• Branch Sales and Service Executive

• Receive and ensure applications for new Current, Savings, Fixed Deposit, and Call Accounts are as per account opening requirement.
• Receive and process applications for personal Loans, personal overdrafts.
• Accept, scrutinize mandates for new accounts
• To actively participate in branch sales planning to generate branch action plans for meeting/exceeding sales targets.
• To generate new business via local sales promotions, in-branch contacts and contacts with alliances.
• To build and deepen the relationship with existing customers.
• To maximize cross-sell opportunities
• To provide quality, efficient after-sales services.
• Ensure adequate supply of up-to-date product brochures to clients.
• Daily updating of the Sales activities.
• Carry out the monthly sales tracking.
• Regular visits to customers.
• Respond to suspicious transactions queries raised by FCC
• Any other duties delegated by the Manager.
• Ensure compliance with Group Policy and Standards, local regulations, controls and procedures of the Bank.

• Graduates however a professional qualification would be advantageous.
• At least 5 years of Banking Experience.
• Thorough knowledge of bank products and procedures.
• Thorough knowledge of lending,
• Sales and marketing ability.