Procurement & Logistics Officer x3 Job at Rock Solutions
Procurement & Logistics Officer x3 Job at Rock Solutions… See details on how to apply for the opportunities available at Rock Solutions.
Description:
Advertisements
Rock Solutions Limited (RSL) is a medium-sized Tanzanian company specialized in supplying drilling and mining equipment to various reputable and large-scale mining companies in Tanzania.
Responsibilities:
- Coordinate and liaise with the procurement and inventory controllers, customers, and suppliers to ensure accurate and on-time delivery of customer order material, back-ordered items, parts pricing, and product identification.
- Receive, process, and expedite orders and inquiries for customers.
- Answer all incoming customer calls/emails in a professional manner.
- Coordinate shipping of all orders with terms as requested by the customer.
- Maintain customer orders by processing changes, auditing holds, coordinating pricing, etc.
- Review order backlogs, expedite shortages and communicate order status information.
- Liaise with multiple departments to ensure customer satisfaction through proper coordination of on-time order throughput.
- Research and resolve customer issues such as cancellations, order changes, etc. sent via ticketing system in a timely manner.
- Create cases within the case management system to keep records as the ticket to customer queries, incidents and requests and communicate it according to the processes within the company.
- Identify potential customer needs/opportunities to grow the business.
- Keeping the privacy of credentials and communication between Rock Solutions and customers or suppliers.
Qualifications:
- Must be registered with PSPTB.
- Bachelor’s Degree or Advanced Diploma in Procurement and Supply Chain Management or Equivalent.
- 3 to 5 years experience in a Procurement and Supply Chain role.
- Relevant experience in large-scale Mining Industry.
- Knowledge of accounting software packages, Microsoft Office Tools.
- Experience in customer service and logistic handling.
How to Apply
Application Cover Letter (Subject should be Procurement & Logistics Officer).
Advertisements
A detailed CV, email and telephone contacts, names, addresses, and contacts of three referees.
Copies of relevant Academic, Professional and other Certificates (Original Certificates should be presented during interviews
Advertisements
All applications should be channeled through [email protected]
- Your Application should be emailed on or before 19th November 2021 at 23:59 hours.
- Only shortlisted candidates will be contacted for interviews.
Advertisements
