Account Sales Manager Job at Cartrack

Account Sales Manager Job at Cartrack… See details on how to apply for the opportunities available at Cartrack.

RESPONSIBILITIES:

• Contact, resolve problems & queries and build relationships with allocated clients
• Servicing of existing clients by uncovering the immediate need (health checks, account review, fleet training, self-service portal)
• Develop unique ways to grow the business with customers and provide solutions to management in the face of challenges
• Deliver continuous training to business sources and clients to explain products
• Market and promote products in order to increase brand awareness
• Focus on growing and developing existing clients
• Update CRM and coverage reports daily
• Report in respect of daily activities to relevant Manager
• Attend to all fleet queries, setup of fleet reports and alerts
• Attend to de/re installation and repair queries and / or requests
• Attend to cancellation requests
• Attend to account queries
• Attend to updates of client and vehicle information (self-service portal)
• Follow-up on pending fitments
• Ensure familiarity and adherence to applicable company policies and procedures
• Attend and take initiative to develop own skills

Desired Experience & Qualification

• Matric/ High School (minimum)
• B Com Business Management / Risk Management
• Ideally Previous Account Management and Sales Experience
• MS Office Suite (Excel Intermediate / Advanced)