IT & MIS Manager at ASA Microfinance
IT & MIS Manager at ASA Microfinance…See Details on how to apply for the vacancies available at ASA Microfinance.
ASA Microfinance (Tanzania) Limited, incorporated under the Companies Act 2002 (No. 93819) of Tanzania and an affiliate of ASA International (www.asa-international.com). one of the largest microfinance companies in the world.
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Responsibilities:
- Give support to all branch operations related to system and IT infrastructures.
- Support all branch mobile transactions need for M-PESA Operations.
- Give support, advice and solutions to the tablet problem that might arise to staff (Loan Officers) during performing office activities.
- Visit branches for monitoring making sure all ICT policies are followed and maintained accordingly.
- Assist the department of IT with overall responsibilities of ASA Microfinance (Tanzania) Limited to diagnose and resolve problems with printers, copier’s fax machines, and networks.
- Perform system diagnosis, repair, and updates to ensure data integrity and reliability of automated tasks.
- Interface with users (responsible staff) to identify computer-related needs and provide approval software/hardware support. Assist in typing.
- Ensure ant-virus software is always updated and sharing necessary information with users (staffs) potential risks.
- Provide help desk and on-site technical support of both hardware and software.
- Provide necessary instruction/information to the staff (accessing computers) on the use of computer application and system.
- Ensure routine backups are performed as outlined by the back-up and restore manual.
- Generate various reports as required and as may be instructed.
- Ensure day-to-day administrative activities are undertaken to maintain the database in a full operational stable state.
- Undertake system monitoring and tuning to ensure optimum performance.
- Assist in preparing and maintaining relevant systems documentation including the creation of policy.
- Reviewing and maintaining efficient and effective database back-up procedures to enable the provision of successful and accurate backup so that any data can be restored quickly and efficiently.
- Maintain adequate security of data by implementing, monitoring and audit appropriate security policies.
- Installing AMMS software, visiting branch, resolving IT related problem when it arises.
- Actively contributing and participating in all disaster recovery processes.
- Assist the staff in identifying and implementing system improvements.
- Administer database platforms and associated systems efficiently and effectively to ensure ASAMTL is meeting its business requirements and goals.
Qualifications;
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- Minimum Graduate in Information Technology, Computer Science, or similar relevant field.
- Previous working experience as an IT for 3 years.
- Previous experience in help desk support will be an advantage.
- In-depth knowledge of a variety of IT systems, databases, and applications.
- Familiarity with TCP/IP protocols and LAN/WAN configuration.
- Hands-on experience with troubleshooting and repairing complex IT issues.
- Any relevant additional certification (CompTIA Network+, CompTIA Security+, etc.) will be an advantage.
- Well conversant with Ms. Office Package, Excel.
How to Apply
Applicants who consider themselves competent with the above-mentioned position, please send your application to [email protected]
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The only shortlisted candidate will be contacted for an interview. No phone calls are allowed for inquiry. No allowances will be admissible for interview
Application Deadline: 15th February 2022.
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