Branch Manager Job at KCB

Responsibilities:

• Achieve profitability targets through revenue maximization and prudent cost management.
• Grow and monitor branch’s liability and asset portfolios to achieve business targets.
• Grow the customer base, ensure retention of existing customers through a high level of customer satisfaction and cross-selling.
• Overall management of the branch through efficient utilization of resources.
• Delivery of excellent customer service through maintenance of high service standards.
• Ensure compliance to Enterprise Wide Risk Management Framework.
• Motivate, coach and develop a high performing team
• Drive the day’s business through the facilitation of staff briefs (Morning Briefs, SSP, Branch meetings).
• Review reports (Force pay, Suspense accounts, Trial Balance, Accounts opened and closed).
• Credit Appraisal/ Recommendations.
• Customer business visits.
• Customer service and attending to customer issues.
• Review and resolve customer complaints.
• Staff administration.

Qualifications;

• Bachelor’s Degree from any recognized Institution or its equivalent is required.
• A Master’s degree in business-related subjects is an added advantage.
• Professional qualifications such as CPA (T), ACCA is essential.
• Minimum 6 years of experience.

How to Apply