Case Management Officer Job at SHDEPHA

RESPONSIBILITIES:

• Oversee Case Management Coordinators (CMC) and provide overall leadership for case management activities.
• Share direct supervision responsibilities of Community Case Workers (CCWs), Lead Case Workers (LCWs) and Community Health Workers (CHWs) with Case Management Coordinators.
• Disseminate and ensure adherence to case management, child protection, referral and linkages, parenting, and M&E guidance, standard operating procedures (SOPs) and other job-aids that facilitate holistic case management at the household/community levels.
• Ensure that case management services delivered address the holistic needs of OVC and caregivers including health, nutrition, education, protection, livelihoods, and psycho-social well-being.
• Conduct quality step-down trainings to Case Management Coordinators and CCWs.
• Regularly monitor case management activities and use the information to improve case management quality and implementation.
• Ensure CCWs complete required case management forms and ensure case filing system is developed and maintained.
• Work in partnership with local government authorities as appropriate, including but not limited to District Executive Directors (DEDs), Council Health Management Teams (CHMTs), District Social Welfare Officers (DSWOs), and Ward-level officials.
• Create community linkages for broader community engagement of youth and caregivers in case management, child protection, parenting, etc.
• Map existing community cadres (Community Health Workers, Home-Based Care Workers, Para-Social Workers, etc.) in communities and assist government officials to recruit and select CCWs for the National Integrated Case Management System (NICMS) Training for CCWs.
• Ensure that all CCWs are oriented to the Child Protection Policy and Code of Conduct; take all cases of child abuse seriously and follow national protocols to ensure timely reporting.
• Ensure CCWs are coordinating with local structures including health facilities and NPA-VAWC Committees.
• Lead the development of a service directory for social services (in coordination with the Health and HIV services Officer) in implementation areas; update the directory at least once per quarter.
• Ensure that Case Management Coordinators are providing continuous mentoring and support to CCWs; directly conduct supportive supervision to Case Management Coordinators and CCWs.
• Submit timely updates to the Program Manager for inclusion in the quarterly, semi-annual, and annual reports.
• Document specific case management lessons learned and best practices for experience sharing and replication.
• Perform any other relevant duties as assigned by the Project Manager.

Minimum required Qualifications, Experience and Skills
Education:

• Bachelor’s degree in in Social Work or Public Health, Community Development, Community Economic Development (CED), may be considered.
• Master’s Degree or higher, in the above-mentioned fields will be an added advantage.

Skills:

• Strong M&E skills and experience in strategic information
• Excellent written and oral communication skills in Swahili and English including excellent training skills in working with adult learner leaners, particularly at the community level.
• Able and willing to work flexible hours as needed without constantly or close supervision
• Demonstrate leadership and team building skills.
• Diplomacy and negotiation skills that demonstrate ability to collaborate coordinate with a range of stakeholders and complex priorities.

Experience:

• At least two (2) years’ experiences in a field position with an organization in public health or OVC programming.
• Experience in Home Based Care (HBC), National Integrated Case Management Systems (NICMS), PEPFAR OVC/MVC differentiated care of services etc. is preferred.
• Experienced with PEPFAR 3.0 funded project in Tanzania.
• Experience implementing program and donor regulations, systems, and procedures.
• Experience in an Appreciative Inquiry (AI) approach in development and social work.

METHOD OF APPLICATION

If you meet the criteria given above and interested in the vacancies, please send an application letter and CV combined in as one document indicating your present employer and position, daytime telephone contact, names and addresses of three referees. SHDEPHA+ Kahama will conduct interviews at Kahama municipal Office for the shortlisted Applicants.

To be considered, your application deadline is on Friday 3rd October 2023; The subject line of your job application email should mention the job position that you are applying as it appears in this advertisement. Failure to do that your application may not easily be retrieved. All correspondences and applications should be emailed to: [email protected]

• • SHDEPHA+ is an equal opportunity employer and does not discriminate in its selection and employment practices based on Age, race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee Organization, or other non-merit factors.
• SHDEPHA+ is committed to the principles of safeguarding in workplace and will not tolerate any form of abuse, wherever it occurs or whoever is responsible”
• Any Applicant attempting or communicating to SHDEPHA+ Management or Staff through phone calls, SMS, text emails and other means will automatically be disqualified from this opportunity. All communications should be channelled to the provided official correspondence email above