Customer Account Manager Job at SimbaNet Ltd
Customer Account Manager Job at SimbaNet Ltd… See details on how to apply for the opportunities available at SimbaNet Ltd.
Description:
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SimbaNET (T) Limited is a Licensed Public Data Operator with National and International Applications License.
SimbaNET Tanzania Limited is part of the Wananchi Group and one of East Africa’s leading Internet, data, TV services and multimedia communication solutions providers.
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RESPONSIBILITIES:
- Utilize, review and update the customer database (SAGE) – invoice, contract and online database should match
- Ensure customer relations and Collections is number one priority
- Ensure collection of customer payments are in line with our credit policy.
- All invoices are to be paid within 15 days from invoice date.
- And as per Contract payments terms agreed
- Learn and Understand customer business to help serve them better
- Analyse customer data and information in order to improve customer satisfaction through constant service improvement, proactive contract reviews and renewals.
Skills Knowledge & Abilities
- 5+ Years of relevant experience,
- Be able to communicate passionately and efficiently, verbally, in print and on the phone
- Be detail oriented
- Be able to Multitask and handle several client accounts
- Be able to work along with other teams’ members
Education
- Diploma in Business Management
- Bachelor Degree in Commerce, Arts, Economics, Social Sciences
METHOD OF APPLICATION
Apply to: [email protected]
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Application Deadline: 2nd March 2023.
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