Customer Service Officer Job at VisionFund Tanzania Microfinance Bank Limited

Customer Service Officer Job at VisionFund Tanzania Microfinance Bank Limited… See details on how to apply for the opportunities available at VisionFund Tanzania Microfinance Bank Limited.

Descriptions;

Responsibilities:

• Provides support to Business Centre Manager in day to day activities related to data entry/ in VFT MFB system
• Provide satisfactory customer service to VFT internal and external customers
• Attends customer inquiries
• Promotes/markets Savings
• Directs customers to the respective officer or right channel
• Monitors/attends customers’ ATM usage
• Register and solve customers’ compliances
• Pass right information to customers
• Issues marketing tools such as fliers to customers
• Ensure accurate data entry
• Acknowledges bank correspondence
• Sends disbursement sheet to Central Processing Center,
• Post and receive the Business Centre Parcels
• Do photocopy and printings,
• Keeps the Business Center stationeries
• Keeps under safe custody all clients loan collaterals, files, documents and other valuable items
• Opens savings accounts
• Petty cash reimbursement disbursement as per policy Effect cash and cheque payments as per authorized, approved, or request voucher
• Ensure payment of services delivery agents, partners e g. bills, contractors, labor wages if any
• Purchases of office items e g water, sugar, utensils e t c

Education & Experience:

• Degree Holder in Accounting,
• Must have a clear understanding of data entry and technology
• Very good knowledge and comfort dealing with financial information
• Very good analytical &. reporting skills
• Proficient in Microsoft office application
• Be a good leader
• Very good communication and marketing skills (both written and verbal)

How to Apply

Interested and suitably qualified individuals should; Forward their application letter, attaching certified copies of their academic and professional certificates; detailed CV’s with three referees to.

OR:

Physically send their applications through the postal address below:

VisionFund Tanzania Microfinance Bank Limited,

AICC Building, Serengeti Wing, 5^th Floor

P.O. Box 1546,

Arusha, TANZANIA

All applications should be addressed to;The Chief Executive Officer,

VisionFund Tanzania Microfinance Bank Limited

P.O. Box 1546,

Arusha, TANZANIA

The position should be the subject of the email application.

Application Deadline: 17th January 2022