Digital Client Support Officer Job at Citi Bank
Digital Client Support Officer Job at Citi Bank… See details on how to apply for the opportunities available at Citi Bank.
Descriptions;
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Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998.
Responsibilities:
- Responsible for engaging with the client on all aspects of their existing operational activity with a view to developing a more efficient and effective engagement.
- Educates and trains clients on operational and services procedures as well as product capabilities.
- Incumbents are the main interface between the client and all internal parties to address any trending or systemic issues facing the client.
- Incumbents may interface with multiple levels with functional partners.
- Staff may also be responsible for the project management and implementation of operational improvement and re-engineering initiatives in collaboration with the client’s office.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Bachelors/University degree or equivalent experience.
- Team-oriented and able to work under pressure.
- Excellent execution skills in a multi-tasking mode and follow-up effectively.
- Self-starter with excellent communication and interpersonal skills.
- High level of accuracy & attention to detail.
How to Apply
Interested and suitable applicants should CLICK HERE to apply.
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Application Deadline: 23rd January 2022.
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