Iringa water Supply and Sanitation Authorities Recruitment 2021
Iringa Water Supply and Sanitation Authorities Recruitment 2021…See Details on how to apply for the vacancies available at Iringa Water Supply and Sanitation Authorities.
- Driver x2
- To check the functioning of the vehicle engine and other accessories before driving.
- To drive properly any type of vehicle being assigned.
- To ensure that the vehicle assigned to him/her is always clean, in good running condition and is parked at a safe authorized place with all the tools entrusted to him/her.
- To undertake vehicle services as scheduled.
- To report without delay any detected fault or defect on the motor vehicle.
- To certify that repairs and maintenance carried out on the vehicle are of adequate standards.
- To make sure that the vehicle is used only on assigned duties and keeps a logbook and time when he/she is on duty.
- To ensure that the vehicle is always having the necessary items as required by Law, including valid insurance cover, fireguard/extinguisher, triangle, first aid kit etc.
- To maintain disciplined behavior and proper conduct in rendering services to his/her officers and other employees in general.
Qualifications;
Holder of Form IV/VI Certificate with a valid class “C” driving license or. The person must have a driving training certificate from the National Institute of Transport (NIT) as a necessary requirement. Possession of Trade Test Grade II/ CBeT Level II/NVA/VC II in Motor Mechanics from the Vocational Education Training Authority (VETA) or any recognized institutions.
How to Apply
Interested applicants should CLICK HERE to apply.
Application Deadline:26th April 2021.
- Assistant Customer Care Officer
Responsibilities:
- To assists in receiving and attending to customers’ complaints and channel them to the respective departments for further action.
- To assists in making follow-ups of customers’ complaints received and ensure that proper and timely remedial action is taken to provide the required services.
- To assist in ensuring that all new customers are registered to the database with accurate account information.
- To assists in making sure that all authorized water reconnections are carried out on time as per Customers Service Charter.
- To assists in making timely follow-up of customers’ queries received by the Authority until their final settlement.
- To develop individual performance objectives and targets in consultation with the immediate superior as part of the performance agreement.
- To prepare and submit weekly, monthly, quarterly and annual progress reports for activities that fall under his/her section.
- To make sure that the call center is properly working.
- To provide customer service information with regard to IRUWASA operations.
- To identify and escalate priority issues regarding customer services.
- To route calls to appropriate departments.
- To make follow-up on customer calls where necessary.
- To keep records of all conversations at the call center database in a comprehensible way.
- To complete call logs.
- To perform other related duties as may be assigned by the respective Supervisor.
Qualifications;
Holder of Diploma or Ordinary Diploma NTA Level 6 in Business Administration (Marketing), Commerce in Marketing, Mass Communication from a recognized Institution.
How to Apply
- Assistant Technician Grade (Pump Operator) -Mechanics x2
- To operate water pumps according to agreed schedules.
- To monitor water levels in the storage water reservoirs.
- To make and maintain housekeeping of water pumps, pump houses and their surroundings.
- To maintain and keep proper records and reports of pumps performances, faulty water pumps and breakdowns, electric power failures, and the amount of pumped water at established time intervals from clean water storage reservoirs.
- To ensure that the required dosage of water treatment chemicals/reagents is administered according to the required standards.
- To take meter readings of electricity and water consumption at established time intervals.
- To record pressure gauge performances at established intervals.
- To make proper reporting on water colour changes.
- To maintain records of plants and pump performance and report any breakdowns immediately.
- To perform other related duties as may be assigned by the Supervisor.
Qualifications;
Holder of Form IV/VI Secondary Education Certificate with a Trade Test Grade II/CBeT Level II/NVA/VC II in Mechanical Certificate from a recognized institution.
