IT Analyst Job at Unilever
IT Analyst Job at Unilever… See details on how to apply for the opportunities available at Unilever.
Descriptions;
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Unilever PLC is a British multinational consumer goods company headquartered in London, England. Unilever products include food, condiments, ice cream, wellbeing vitamins, minerals and supplements, tea.
Responsibilities:
- Engage with Unilever Plantations business teams to communicate and scope the IT plan aligned with the overall IT plan.
- Use the information to drive insights to improve business performance.
- Lead the journey towards predictive capability & move from Information to Analysis to Analytics.
- Monitor and maintain the end-to-end delivery of IT services ensuring that these meet the requirements of the local business and follow-up on incidents.
- Service reporting: monitor KPI to manage and track IT services with appropriate improvement plans where needed.
- Undertake activation activities within the Plantations for Global IT Innovation (Digital Supply Chain Agenda) as required by IT Manager.
- Service Management with monthly reviews of Legacy & Heritage services and develop action plans to improve services while tracking service SLAs are met.
- Assist with communication and coordination of status of Urgent Incidents in and understanding impact to support resolution of these incidents.
- In the case of relevant incidents with core, processes work together with the functions in order to activate Business Continuity Plan to minimize disruption.
- Work with local LAN and global WAN service providers in ensuring high availability of network connectivity services.
Qualifications And Experience:
- Degree in Computer Science, Information Systems, IT, Engineering, or an equivalent professional qualification
- Strong experience of working in a busy IT environment – a minimum of 3 years.
- Knowledge in deploying infrastructure projects.
- Understanding of ITIL framework – ITILv4 preferred
- Business Analysis and partnering skills
- Microsoft Structured Query Language (SQL) Database skills, use of Microsoft Power BI is a plus
- Project management skills – certification from recognized body preferred
- Experience working with Enterprise Resource Planning systems e.g. Sage X3
- Knowledge of technical management, information analysis, and computer hardware/software systems.
- Hands-on experience with computer networks, network administration, and network installation is preferred.
How to Apply
Interested and suitable applicants should CLICK HERE to apply.
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Application Deadline: 23rd January 2022.
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