IT Support Engineer Job at Airtel Tanzania PLC

1.   Drive AM Standard Integrations with 3rd parties;

• Support all L1 MFS Functions for Operations especially standard integrations with 3rd parties.
• Work with AM Partner, ensure clear roadmap for integration and manage implantation from initiation to go live.
• Must be able to prioritize integrations based on business demands.
• Contribute to the overall success of the business as a member of Tech. Operational Team.

2.   Ensure Stability and Reliability;

• Ensure rigorous and adequate regression test post live deployment of standard integrations. Ensure all services are working as expected without deviations in terms of functionality and charges.
• Minimize the potential risk of outages that can impact customer experience by proactively planning and providing adequate information on integration go live.

3.  Manage Partner Relationship;

• Manage the AM 3rd parties adequately well to ensure timely service delivery to agreed quality and SLA.
•  Ensure 3rd parties are well supported in case of incident continuous alignment of IT actions with Business Imperatives – Ensure partner(s) develop and target IT capabilities towards high impact business initiatives.

4.  Manage Timely Rollout of Reports to Business;

• Ensure appropriate reports are shared in a timely manner with the business team.
• In situations where reports are not delivered due to technical issues, ensure immediate resolution to prevent gaps in business operation.

Qualifications;

• A University degree in any Technology field is preferable.
• Conversant with Languages Java, PHP, JavaScript ,HTML,C,C++,Python, CSS, Pearl, Shell Script.
• Conversant with Databases Oracle, Mysql or MSSQL.
• Competent with MS Office Applications.
• Minimum of 2 experience in IT preferably within the Telecommunication industry.
• Able to operate in a performance-driven organization.

Interested applicants should CLICK HERE to apply.

Application Deadline: 15th September 2021.