M-Pesa Agent Network Specialist Job at Vodacom

M-Pesa Agent Network Specialist Job at Vodacom… See details on how to apply for the opportunities available at Vodacom.

Description:

Responsibilities:

• Overall accountability of managing agent targets and productivity.
• Supporting on-ground initiative executions by working together with Regional M-Pesa Leads and others.
• Drive actionable commercial insights and direct on how to be acted upon on Agent productivities.
• Develop and execute Agent management tool (Dashboard) based on their segmentation.
• Develop a strong dashboard for segmented agents for strategic Agent management and control.
• Ensure continuous M-Pesa agent targets and performance management.
• Work with Regional M-Pesa Leads for product and service execution and support.
• Work with Reporting and Product teams for technical and analytical insights; develop appropriate operational reports for on-ground execution and team support.

Qualifications:

•    2+ years’ experience industry or functional experience.
  • Bachelor’s degree in Actuarial Science, Data Science, Economics/Finance, Marketing or its equivalent.
  •    Strong analytical skills, use of SQL, Power BI, click or any other business insight tool.
  •    Build and maintain relationships with key stakeholders in the value chain.
  •    Mobile financial services experience would be advantageous.
  •    Technical knowledge of data analytics and experience would be advantageous.