Mwiba Holdings Limited Recruitment 2021

Mwiba Holdings Limited Recruitment 2021…See Details on how to apply for the vacancies available at Mwiba Holdings Limited.

• Financial & Business Analyst

Responsibilities:

• Maintains current knowledge about financial products available to corporate and individual clients, including bonds, stocks, investments, and trusts.
• Assess financial information and investment opportunities;
• Presents investment opportunities and related analysis while pitching a proposed course of action to clients and board of directors.
• Uses complex financial models to project future earning and profit potential and uses this data on decisions and proposal making.
• Meets with the investment team, including analysts and other managers, to stay up to date about market situations and company decisions that may impact the business.
• Takes on a high level of responsibilities on behalf of the company concerning financial institutions, corporate clients, investment organizations and insurance companies.
• Develops relationships with clients and expands the client’s network in professional and social settings.
• Assessing and interpreting complicated financial information.
• Engages in regular research and reading to stay appraised about the state of Tanzania’s economy, global, financial markets, and general current events.
• Leading the budgeting process through consultation with the relevant budget holders.
• Performing detailed budget variance analysis, including tracking activities, identify problem root cause, outlining solutions, preparing reports and recommending changes;
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Construct workflow charts and diagrams; studying system capabilities; writing specifications;
• Define project requirements by identifying project milestones, phases and elements; forming a project team; establishing a project budget.
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions;
• Prepare technical reports by collecting, analyzing and summarizing information and trends.
• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the Company.
• Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making.
• Plan and coordinate the development of primary and secondary business researches in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to Management.
• Perform daily, weekly and monthly reviews and analysis of current processes using operational metrics and reports;
• Review a variety of areas including operations, purchasing, inventory, distribution and facilities.
• Understand and communicate the financial and operational impact of any changes.
• Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes.
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
• To perform any other services incidental to the above or as instructed by the Managing Director.

Qualifications;

• Bachelor’s Degree in Finance, Commerce, Business Administration, Accounting, Economics or equivalent. A Master’s degree is an added advantage.
• Proven proficiency in computerized applications to Microsoft Office Software (Word, Excel, Outlook, and PowerPoint), System knowledge (Accounting, Sales & Marketing, HR, POS, PMS systems).
• Basic knowledge of statistics, Economics, Mathematics, and Accounting will be preferable.
• Minimum eight (8) years of relevant experience.

• Guest Experience Manager

Responsibilities:

• Ensure maximum guest satisfaction through personal recognition and prompt attention from pre-arrival to departure.
• To ensure that all guests especially those of VIP status receive utmost attention and to maximize their satisfaction during their entire duration of stay.
• To ensure that all arriving and departing VIP’s and regular guests are greeted and that introductions are made.
• To liaise, cooperate and coordinate with all departments to achieve high standards of service and guest satisfaction.
• Deal with guest issues in an appropriate and a thorough manner from the initial complaint to the resolution.
• Focus on the Customer, Seek to understand the guest and internal customer and meet the needs of both the customer and the Company.
• Attention to Details, Ensure that work is accurate, thorough and to the highest standards.
• Take Responsibility, Demonstrate personal ownership to tasks and follow through to get the required results.
• Foster Teamwork, work well in a team environment and motivate teams to sustain exceptional levels of performance.
• Ability to consistently “go the extra mile”
• Overseeing the daily operation of the Guest Relation with Lodges and camps ensuring that attention to detail is apparent and that guests receive high standards of service in line with the Company’s set Standards.
• Managing all elements of guest services for the guests;
• Proactively deal with guest communication and problem resolution.
• Ensuring that all team is aware of guest’s activities offered to enhance unique guests’ experiences, having an in-depth knowledge of all lodge’s/camp’s facilities and ensure it’s accurate & updated regularly.
• Support the Front of the House with day-to-day responsibilities and service.
• Guest liaison for individual and group bookings for events, food and beverage, spa and any other hotel facilities
• Manage Guest Feedback, proactively respond and share information and feedback with the wider team.
• The role will be key to Duty Management shifts within the Lodges.
• To perform any other services incidental to the above or as instructed by the Managing Director PROFESSIONAL AND INTERPERSONAL DETAILS Education.
• A Diploma or Degree in Hospitality Management, which could include Front Office Operations, Food and Beverage or equivalent.
• Proven proficiency in computerized applications to Microsoft Office Software (Word, Excel, Outlook, PowerPoint)

• Working experience:(8) Eight Years & Above International Experience in Operations, Front Office/Guest Experience/Food and Beverage as well as Management experience in the five-star luxury market.
• Knowledge of F&B preparation techniques, health department rules and regulations, liquor laws, and regulations preferred.
• Demonstrate outstanding communication and interpersonal skills.
• Should have excellent organizational skills.
• Flexibility in this role is required as the hours of work are on a shift basis including weekends, early & late shifts.

How to Apply