Relationship Manager; Mass Affluent Job at NMB Bank

• Prepare scheme contracts and present them to Credit Committee for approval.
• Portfolio movement reports and takes action on any abnormalities observed. Take full responsibility for portfolio quality.
• Work with Affluent, Mass Affluent Relationship Managers on sales activations to various branches across the network.
• Share approved schemes with Branch Network/Relationship Managers and Direct Sales Staff for sales activations.
• Quality of service with key decision-makers through addressing complaints/queries and correspondence handling in a timely manner as per service operating standards.
• Evaluate strength/weakness of competitors, to define/implement strategies to build competitive advantage.
• Ensure an effective call program is maintained shared and filed on all allocated relationships and prospects.
• Support in the launch of products, sales strategy, and campaigns to key segments for a profitable and quality business.
• Grow Affluent and Mass Affluent portfolio through Scheme & Non-Scheme lending
• Fully exploit the existing customer relationships to create new profitable business opportunities.
• Develop and manage strategic alliances and other third-party introductory new business services.
• Proactive sales penetration and retention strategies to the activated private schemes for business realization.
• Source potential organizations and recommend their inclusion in the approved company list
• Understand market trends and forecast needs for products and services and deliver on time.
• Work closely with organizations’ key decision-makers to acquire, expand and retain profitable relationships and grow market share.
• Work closely with Wholesale Banking/Business Banking Relationship Managers in building relationships with companies on the approved list.
• Generate referrals and Market Intelligence from Wholesale Banking/Business Banking Relationship Managers.
• Support client acquisitions and relationships to achieve retail objectives for products (Liability & Asset sales) and digital channel enrolment.
• To support the campaign concept and analyze campaign findings against proposals.
• Work with product managers in the development and execution of initiatives for the acquisition, retention and growth of target customer base for Liabilities and Assets.

Qualifications;

• University Graduate/Advanced diploma/ in business-related studies.
• At least 3 years minimum experience in handling private scheme recruitment in financial services.
• Experience in Sales or Relationship management.
• Experience in project management is desirable.

How to Apply