Quality Officer Job at Christian Social Services Commission

• Organize and conduct sensitization meetings to health facility owners and management regarding adoption of quality improvement initiatives in their facilities.
• Develop Quality improvement plans for the Health Facilities (HFs).
• Enter and process data collected from HFs assessment and monitoring into a selected platform
• Coordinate and participate in regular monitoring of progress towards achieving the planned activities and providing technical support to facilities for stepwise quality improvement.
• Support establishment/strengthening of Quality Improvement Teams (QIT) in FBO health facilities.
• Coordinate and participate in the need-based training and mentoring of HFs on different quality improvement components.
• Support cost-effective quality improvement activities that can improve service delivery and boost HF business performance.
• Inventories the available SOP’s, guidelines and policies to be included in the CSSC online resource center
• Assist facilities in the provision of client-cantered services so as to improve FBO client-base

Qualifications:

• Bachelor’s Degree in Medicine, or any related health sciences from a recognized institution. A Master’s Degree in Public Health, Midwifery, and health-related field is desirable.
• At least three years post professional experience in Clinical work and Quality improvement.
• Demonstrated skills on the concepts of Quality improvement and Business approaches in health care.
• Excellent interpersonal and team-building skills, ability to work effectively with different levels of health and nonhealth professional cadres.
• Excellent written and verbal communication skills in English and Kiswahili.
• Computer literacy including use of Microsoft office suite, databases and web applications.
• Demonstrated experience of working in tight timelines and meeting reporting requirements would be an added advantage.
• Self-driven, initiative-taking professionalism is an asset for this position.
• Pro-active, collaborative and ability to organize and prioritize demanding activities. Work effectively in a team and be able to work under limited supervision.