Specialist Job; Product and Implementation at NMB Bank

• Support the Senior Manager to evaluate the current competitive environment of Transaction Banking products; identify key market opportunities by working closely with stakeholders from relevant Units and departments.
• Clearly understand the business unit’s strategy and clients’ needs to appropriately offer expected solutions.
• Timely design and develop products in consultation with market research team and ICT innovation team.
• Develop product test cases and perform user acceptance testing (UAT) in consultation with technical innovation team for each product development under the area of focus.
• Keep updating the product & Implementation pipeline as new projects are identified and existing projects are closed to keep track of new and closed projects.
• Control and quality of the portfolio, using available triggers and adherence to Risk management guidelines and policies.
• Liaise with business units, operational and support functions to design and deliver appropriate training relating to transaction banking products.
• Address any business process failures specific to the department under management.
• Oversee products performance and suggest possible ways to improve revenues and customer satisfaction.
• Preparation of products performance reports.
• Perform profitability analysis of various product lines offered to wholesale clients.
• Working with ICT team and other relevant key stakeholders to implement banking solution to customers.
• Designing of Transactional related banking products and solutions that are aligning with the bank’s strategy.People Focus
• Conducting trainings on the operation of the newly product and solutions to key stakeholders who are expected to drive sales to customers.
• Teamwork with internal and external project team on the implementation of projects to meet client’s expectations.
• Work with stakeholders to address customer production issues from product owners’ point of view.
• Work with process team to document process flow for all introduced products and solutions.
• Ensure product programs are in place and document product programs for all new products offered to clients.
• Ensure support models are made available for any solution offered to clients for easy reference by the support team.
• Prepare solution concept documents and present to relevant committees for attaining approvals for implementation and launching of the solution.
• Make solution presentation to clients on the proposed solution and the bank’s capability on offering digital solutions.
• Perform any other duties as may be assigned by supervisor from time to time.Operations Focus
• Design product and solution concepts and seek approvals for implementation in line with the Governance.
• Drive compliance awareness leads operational risk and governance framework within Transaction Banking.
• Collaborate with cross functional teams on root cause analysis and resolution of incidents including risk related.
• Support periodical review of internal policies, product programs, procedures, and compliance of regulations.
• Remain abreast of developments in Anti Money Laundering (AML) and Trade Based Money Laundering (TBML) risks and mitigants.
• Ensure adherence to regulatory requirements for the designed and offered solution.
• Work with legal to document commercial contracts for the products, services and solutions offered to clients.
• Work with compliance team to ensure all regulatory requirements are adhered for the solution offering to clients.
• Control and quality of the portfolio, using available triggers and adherence to Risk management guidelines and policies.
• Engage key stakeholders on new product development.
• Work with procurement to comply with internal policies on contracts negotiation for RFP drafting and vender onboarding.

• Degree or equivalent in Information technology, Computer Science, System analysis, Business Administration or related field from a recognized University
• Certification in Project Management is an added advantage.
• Strong understanding of products in banking and financial services sector
• Experience of product management and driving products.
• Minimum 2 years experience preferably in Transaction Banking RoleNMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer

METHOD OF APPLICATION

Submit your CV and Application on Company Website : Click Here

Application Deadline: 27th April 2023.