Assistant Bars Manager Job at Kempinski Hotels… See details on how to apply for the opportunities available at Kempinski Hotels.
Descriptions;
Kempinski Hotels S.A. is Europe’s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the ‘Hotelbetriebs-Aktiengesellschaft’.
RESPONSIBILITIES:
- Responsible to Head of Department/ Assistant Head of Department.
- Responsible for Bartenders, Barmen / Barmaids, Host / Hostess.
- Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
- Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
- Ensure that the place of work and surrounding area is kept clean and organised at all times.
- Execute and demand the team to execute the highest level of service and set-up standards at all times.
- Be knowledgeable of all services and products offered by the hotel.
- Understand thoroughly the concept of the bar and train all employees of the outlet in regards to the concept.
- Set an example in terms of service and products knowledge.
- Prepare the bar menu design in cooperation with the bartending team and Chef Sommelier / Sommelier.
- Organise tastings of new menus.
- Have an excellent understanding of beverages in general including ingredients and techniques to ensure the right beverage / cocktail / spirit can be recommended.
- Have an excellent understanding of both classic and modern cocktails, their recipes and history.
- Accomplish all internal cocktail trainings by the hotel as well as support external trainings and workshops.
- Be involved in the overall wine sales of the hotel including all areas such as banquet events, Minibar, In Room Dining.
- Participate in supplier meetings to negotiate beneficial agreements for the hotel or respective areas to ensure the best possible prices.
- Know and understand the social scene of the destination, being recognized in the market as well as understanding night life.
- Hold monthly trainings to the Food & Beverage team to ensure product knowledge is fostered.
- Develop cocktail specials, signature drinks and foster creativity and innovation within the bartending team.
- Perform up selling for all items offered by the department assigned as well as offering alternatives.
- Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
- Produce reports and analysis of the outlet and present report in the monthly performance meeting.
- Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
- Assist in preparation of the outlet’s budget.
- Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
- Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
- Identify errors and correct them as required during set-up, service and breakdown of operations.
- Implement a flexible work schedule based on business patterns.
- Establish a pool of qualified and trained full and part time employees in conjunction with the hotel’s People Services Department.
- Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food & Beverage departments.
- Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
- Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
- Attend all required trainings as described by the department.
- Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
- Report incidents that require disciplinary actions immediately to the Head of Department.
- Prepare and review all departmental operations manual updates annually in accordance with the Assistant Head of Department.
- Constantly improve the product quality by sourcing the best available products.
- Support activities and cooperation with the suppliers.
- Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
- Organise all required outlet specific trainings as described by the department.
- Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
- Respond to any changes in the department as dictated by the hotel management.
- Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
- Ensure that the opening and closing procedures established for the outlet are followed.
- Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department.
- Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
- Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Desired Skills & Qualifications
- BA/Equivalent in Hospitality Management or related field.
- Two-year experience in similar role.
- Ability to work and communicate in a multinational environment:
- Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
- Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
- Ability to identify and delegate tasks effectively.
- Excellent organizational and time management skills.
- Applies a professional, confidential and ethical approach at all times.
- Works in a safe, prudent and organized manner.
- Passionate for Food & Beverage
- People Oriented
- Passionate for European luxury
METHOD OF APPLICATION
Submit your CV and Application on Company Website : Click Here
Application Deadline: 13th November 2022.