Bank of Zambia Recruitment – August 2020

The Bank of Zambia (BoZ) is the Central Bank of the Republic of Zambia and derives its functions and powers from the Bank of Zambia Act, no,43 of 1996 and the Banking and Financial Services Act, Chapter 387 of the Laws of Zambia. The Mission Statement of the Bank is to achieve and maintain price and financial system stability to foster sustainable economic development.

1. Technologist – Electronics

Job Purpose

To maintain all Bank Note Processing Equipment and Bank Note Destruction Systems in order to increase equipment reliability and efficiency.

Main Accountabilities

  • Draw up maintenance schedules for Bank Note Processing Equipment and Bank Note Destruction Systems to ensure sound planned and preventive maintenance of equipment.
  • Conduct daily, weekly, monthly and bi – annual maintenance of Bank Note Processing Equipment and Bank Note Destruction Systems as per maintenance schedules.
  • Provide continuous technical support to Currency Processing Operations.
  • Provide supervisory oversight on contracted maintenance service works for note counting machines.

Qualifications and Experience

  • Technologist Diploma in Electronic Engineering or equivalent with three (3) years’ relevant experience.
  • Grade 12 School Certificate with a minimum of five (5) ‘O’ Levels (Credit or better).

Key Knowledge and Attributes

  • Computer skills
  • Analytical skills

CONDITIONS OF SERVICE

Bank of Zambia Conditions of Service will apply. Please note that the position is on Fixed Term Contract of Employment for three (3) years and renewable subject to good performance.

2. Records Officer

Job Purpose

To manage the department’s records and the Confidential Registry in order to achieve their proper storage, maintenance and effective usage.

Main Accountabilities

  • Process all current records in line with the file plan to facilitate proper storage.
  • Manage records received from all divisions/departments to ensure the availability of complete and accurate information in the registry for informed and timely decision making.
  • Create and maintain register of all files for purposes of accountability.
  • Effect approved changes to the departmental file plan to reflect new developments.
  • Facilitate systematic transfer to secure secondary storage areas of all identified inactive and redundant records.
  • Facilitate access to records by authorised users to promote prompt decision making.
  • Advise departmental staff on the management of their records and information.
  • Conduct records inventory from time to time as input into records management activities.
  • Oversee the transition of departmental records from paper to Electronic Document Management System (EDMS).
  • Operate the EDMS efficiently and effectively and manage the creation, distribution, storage, archiving and destruction of records.
  • Undertake appraisal of all records and/or audit the Electronic Document Management System to identify records due for destruction or archiving.

Qualifications and Experience

  • Diploma in Library and Information Studies or Archives and Records Management from a reputable institution with 1-year’s relevant experience.
  • Grade 12 School Certificate with a minimum of five (5) ‘O’ Levels (Credit or better).

Key Knowledge and Attributes

  • Demonstrated understanding in records management and registry functions procedures.
  • Good communication and interpersonal skills.
  • Conversant with current best practice trends in records management and information systems.

CONDITIONS OF SERVICE

Bank of Zambia Conditions of Service will apply. Please note that the position is on Fixed Term Contract of Employment for three (3) years and renewable subject to good performance.

3. Manager – Board & Protocol Services

Job Purpose

To plan and implement the Bank of Zambia’s corporate governance framework and manage the delivery of the Bank’s protocol affairs, event management and hospitality services in line with applicable policies and guidelines.

Main Accountabilities

  • Deliver efficient secretarial service support by recording accurate minutes of meetings, as assigned, and prepare action logs to facilitate effective implementation of Board or Management Committee decisions.
  • Provide managerial support to the Bank’s corporate governance processes including the preparation of manual or electronic meeting packs, preparation of Board papers, review and vetting of Management submissions and research.
  • Oversee the Board and Protocol Services Unit’s record management procedures by ensuring safe custody of Board and Management records.
  • Supervise the operations of the general registry relating to Board/Management Committee folders, Board conveyances, notices/letters and other documents created for purposes of accountability.
  • Manage the day-to-day administration and processing of all local and foreign business travel undertaken by Bank officials in compliance with applicable Bank policies and guidelines.
  • Provide technical support to the procurement of outsourced air travel services and manage service providers to obtain value-for-money.
  • Render high-quality protocol and etiquette standards to the Board, Executive Management and high level stakeholders at official engagements and events.
  • Undertake ongoing market research of and maintain a database of suitable venues and other services by service providers in the hospitality industry to meet the Bank’s event requirements.
  • Lead operational planning and secure approval of fit-for-purpose event plans.
  • Execute complex and high-profile events/functions having regard to specified timelines, venue requirements, approved budget and protocol team.
  • Represent the Bank at pre-event planning committees for local, regional or international conferences or seminars that require the Bank’s participation in hosting.
  • Facilitate credit facilities for the Bank and key staff and ensure the prompt settlement of accounts for outsourced services in strict compliance with Bank policies and procedures.
  • Undertake periodic review and advise on the adequacy of Bank processes.
  • Advise Management on protocol formalities and courtesies to be observed as appropriate.
  • Supervise Protocol Services team and foster team spirit and a results-oriented culture.

Qualifications and Experience

  • Master’s Degree in Law; Journalism; Mass Communications; Public Relations; equivalent Social Sciences or relevant field.
  • At least five (5) years’ relevant experience.
  • Grade 12 School Certificate with a minimum of five (5) ‘O’ Levels (Credit or better)

Key Knowledge and Attributes

  • Excellent communication and written skills
  • Good Negotiation skills
  • Strong analytical and research skills
  • Organisation and coordination skills
  • Good people management
  • Impeccable personal grooming and conduct
  • Observes behavioural etiquette
  • Client Orientation and accountability
  • Good intuition to make crucial judgement calls
  • Problem-solving skills
  • High attention to detail
  • Computer literacy
  • Time management

CONDITIONS OF SERVICE

Bank of Zambia Conditions of Service will apply. Please note that the position is on Fixed Term Contract of Employment for three (3) years and renewable subject to good performance.

4. Manager, Archives and Records Management

Job Purpose

To develop and coordinate the implementation of records management and archives policy, strategies, and programmes in order to enhance the management of records and administration of archives in the bank.

Main Accountabilities

  • Devise a system and conduct or review functional analysis of business areas due to changes and developments in operations to facilitate the design of classification systems and schedules;
  • Develop an appropriate policy for the effective and efficient management of records and archives;
  • Develop strategies to provide direction in the development and implementation of records management and archives programmes;
  • Develop and conduct records management and archives awareness programmes among members of staff;
  • Manage the records management system so as to enhance business operations and promote effectiveness in the management of records;
  • Coordinate the appraisal and disposal of semi-active records to facilitate destruction and archiving;
  • Coordinate the establishment and management of records and archives facilities in line with applicable standards and best practices;
  • Develop and coordinate archives digitisation programmes in order to improve accessibility, storage and retrieval of records and preservation of the originals;
  • Coordinate disaster preparedness plan for records and archives to ensure business continuity and protection of archival records;
  • Plan and budget for sufficient resources to ensure efficient and effective implementation of records management and archives programmes; and
  • Provide advice to management on records management and archives issues.

Qualifications and Experience

  • Master’s Degree in Library and Information Studies or Archives and Records Management
  • At least five (5) years’ relevant experience
  • Grade 12 School Certificate with a minimum of five (5) ‘O’ Levels (Credit or better)

Key Knowledge and Attributes

  • Good understanding of records management and archives procedures and practices.
  • Conversant with records management and archives Systems.
  • Relevant experience in records management and archives work in a large and reputable institution.

CONDITIONS OF SERVICE

Bank of Zambia Conditions of Service will apply. Please note that the position is on Fixed Term Contract of Employment for three (3) years and renewable subject to good performance.

5. Change Management & Innovation Specialist

Job Purpose

To ensure change initiatives meet objectives on time and on budget by increasing employee adoption and usage. This role will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance to change initiatives. These improvements will increase benefit realization, value creation, return on investments and the achievement of results and outcomes.

Main Accountabilities

  • Apply change management processes and tools to support the implementation of projects and drive the Bank’s digital transformation initiatives.
  • Lead the design, development, delivery and management of change: communications plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
  • Conduct impact analyses, assess change readiness and identify key stakeholders.
  • Monitor emerging issues/trends in organisational structures to ensure that the Bank’s organisation architecture is appropriately aligned and integrated.
  • Coordinate efforts with PMO and integrate change management activities into project plans.
  • Identify, analyse and prepare change management assessments and risk mitigation actions.
  • Coordinate organizational design and definition of roles and responsibilities and capture the relationships among roles, capabilities and business units.
  • Develop programmes and tools for business process and organisation design, to entrench a performance excellence culture in the Bank.
  • Develop and implement feedback mechanisms that enable the development and improvement of business-led digital transformations.
  • Coordinate with IT on enterprise business and process architecture.
  • Support change management at the organizational level.
  • Manage the change portfolio in the Bank.

Qualifications and Experience

  • MSc/MA/MBA in Organizational Change Management, Human Resources, Business, or a related field.
  • At least five (5) years’ relevant experience.
  • Grade 12 School Certificate with a minimum of five (5) ‘O’ Levels (Credit or better).
  • Certifications and/or experience in Change Management, Project Management, Information Technology Infrastructure Library (ITIL), or related areas.
  • Demonstrated track record of managing and leading organizational transformations.

Key Knowledge and Attributes

  • Knowledge and understanding of the discipline, methodology, and practices of change management
  • Developing, managing, and leading teams
  • Effective communication skills, both written and verbal
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Resilient and tenacious with a propensity to persevere
  • Organized with a natural inclination for planning strategy and tactics
  • Must be a team player and able to work collaboratively with and through others

CONDITIONS OF SERVICE

Bank of Zambia Conditions of Service will apply. Please note that the position is on Fixed Term Contract of Employment for three (3) years and renewable subject to good performance.

Method of Application

Submit your CV and Application on Company Website: Click Here

Closing Date: 7th September 2020.

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