Operations Manager Job at ADvTECH

Operations Manager Job at ADvTECH… See details on how to apply for the opportunities available at ADvTECH.

Descriptions;

ADvTECH leads the private sector in the fields of education and resourcing, contributing meaningfully towards the sustainable development of human capacity in South Africa through the provision of education, training, skills development and career placement services. Our purpose is to ignite a life-long passion for continuous learning and personal career development, and we are committed to creating a self-sustaining set of institutions offering the highest quality, leadership and innovation in the fields of education and resourcing.

RESPONSIBILITIES:

Output 1 – Tactical management:

  • Set facility-specific objectives in consultation with the Principal/Line Manager
  • Plan and obtain the resources necessary to enable implementation of objectives
  • Lead all subordinates within the Operations team to achieve set objectives
  • Measure and report on progress in accordance with defined reporting templates
  • Proactively identify performance shortcomings or risks and institute corrective measures
  • Regularly meet with Principals/Line Managers to report on facility-specific performance and give and receive feedback on relevant operations and tactical matters

Output 2 – Maintenance management:

  •  Define the preventive maintenance for each facility in accordance with local and ADvTECH developed standards and maintenance lifecycle plans
  • Oversee the planning and implementation of preventive maintenance, whether insourced or outsourced
  • Expedite any foreseen delays specifically in preventative maintenance prescribed of Law and mitigation of health and safety risks
  • Where unplanned maintenance is required, to coordinate the planning, scheduling of resources and implementation to assure restoration of functions within shortest period
  • Where maintenance is performed assure that staff has required supervision, training, certification, health and safety understanding to perform the tasks

Output 3 – Outsourced and contracted service provider management (applies to all services regardless of nature of service:

  •  Provide input into national/regional service specifications for those services to be outsourced
  • Facilitate and support procurement and contracting of new providers and transitioning/exit of existing providers
  • Measure service provider performance against contracted Service Level Agreements and reactively/proactively intervene to assure achievement of SLAs
  • Meet with Service Providers on a routine basis for proactive contract management
  • Report on Service Provider performance against SLAs and financial budgets

Output 4 – Operational Efficiency related to all Facilities initiatives: 

  • Oversee the implementation of plans for all facilities within area of responsibility
  • Develop performance indicators based on appropriate benchmarks and monitor achievement
  • Lead and direct functional as well as site operations in accordance with policies, procedures, and regulatory requirements
  • Review current operating practices and processes across the Group and ensure alignment with best practice
  • Oversee the utilization of buildings and management of properties across the campus and ensure that standards are met, and any deviations addressed, timeously
  • Work with School Management to design and implement strategic operational vision and provide a execute plan
  • Identify opportunities for continuous service improvement

Output 5 – Financial Management:

  •  Provide input to the annual budgeting process for the campus and for facility-specific budgets
  • Report on performance against budget, project future cost versus budget and advise on corrective measures where projections are exceeding budgets
  • Monitor the implementation of cost-effective measures to ensure that operational expenditure is contained within agreed budgets
  • Drive the completion of feasibility studies, including financial modelling for new campuses/ schools to mitigate risk and ensure the proper capex and operational expenditure to obtain signoff

 Output 6 – Stakeholder Management:

  •  Identify relevant stakeholders and build and manage relationships with them
  • Convene meetings with identified stakeholders to address specific needs
  • Manage customer complaints and escalate where applicable

Output 7 – Health and Safety Management:

  •   Manage incidents by investigating the cause and providing solutions to keep a safe environment
  • Plan, coordinate and direct environmental health and safety activities and/or campaigns to raise awareness
  • Ensure compliance with all statutory requirements related to health and safety
  • Implement and/or maintain ADvTECH’s EHS management system
  • Conduct OHS contractors’ safety induction and file inspections before commencement of the project
  • Ensure business continuity and safety during execution of projects/building projects
  • Ensure that renovations or contractions deliverables are in line with contractual obligations

Output 8 – Staff Management & Development:

  •  Agree on departmental service delivery turnaround time with internal customers
  • Ensure identification of critical skills essential for sustainability of service delivery and succession plans
  • Oversees the development of the training and development plan for the department
  • Lead and manage the the Operations team with the achievement of set objectives, targets and deliverables
  • Continuously provide feedback and coaching to direct reports to ensure optimal productivity and foster growth
  • Drive performance management across the team
  • Develop capability within the team to ensure continuity and build authentic succession plans

 Education & Professional Certification: 

  • Post matric qualification in project management, maintenance, or construction management and/or facilities management
  • Ideally a degree in project management, maintenance, or construction management and/or facilities management

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