Relationship Officer Job at Brighter Africa… See details on how to apply for the opportunities available at Brighter Africa.
Descriptions;
Brighter Africa empowers communities by providing loan services opportunities to the small business operators of our society. We extend microcredit and other financial services to families, providing them greater economic stability and contributing to the overall socio-economic development of communities.
Responsibilities:
- Proactively market and generate business through Individual client recruitment and disbursement.
- Undertake regular calls and visits to customers to ensure effective relationship management.
- Maintain up-to-date records of all customer visits for all customers.
- Cross-sell all products and services to both existing and potential clients.
- Business growth initiatives including marketing activities.
- Prepare credit appraisals, analyses and present them to the Branch Credit Committee meetings for further review & recommendations.
- Adhere to current procedures, processes, memos, and circulars as may be issued from time to time.
- Address all customer queries within the stipulated time.
- Monitor the portfolio quality on daily basis and proactively institute remedial actions.
- Maintain sound relationships with all clients.
- Liaison with the branch leadership team, local authority i.e. chiefs, opinion leaders to reinforce loan collection.hr
Qualifications:
- Education: Business related degree and/or Diploma
- Knowledge and Skills: Business management skills, Credit management skills
- Experience: At least 1 year as a Relationship Officer
- Personal Attributes: Good communication and interpersonal skills, Team leader/player.
