Chief Operating Officer Job at Ampersand E-mobility Limited… See details on how to apply for the opportunities available at Ampersand E-mobility Limited.
Descriptions;
Ampersand is Africas first and leading integrated electric motorcycle and transport energy solution. We offer East Africa’s five million taxi motorcyclists a commercial electric motorcycle that is cheaper from day one, provides better overall user experience and requires minimal customer behaviour change. Using technology adapted for the local market and the right business model to achieve scale, our vehicles deliver superior driving performance, emit 75% less carbon than petrol motorcycles with zero tailpipe emissions and put over $500 a year back into drivers’ pockets.
RESPONSIBILITIES:
Strategic Vision and Follow Through
- Working hand in hand with other members of the Leadership team, setting strategic, operational objectives for the business, along with systems of accountability and performance management. Ensuring the set objectives are implemented
- Developing policies and operating procedures that correlate with the Strategies
- Implementing effective processes and standard operating procedures across the company
- Overseeing compliance with various regulatory requirements and standards
- Ownership of overall Ampersand operational performance and efficiency including revenues and profit margins, product utilisation rates, and customer satisfaction metrics
- Working with various departments to ensure set budgets are adhered to
- Spotting operational problems or potential problems and come up with solutions quickly
Battery Charging Operations
- Accountable for the overall performance and operations for their network of battery swap stations, including station facilities, charge teams, and secondary services
- Managing, maintaining and overseeing partner relationships within their markets and supporting implementation and driving new business opportunities
- Guiding, supporting and overseeing global charge teams in the buildup of charge infrastructure across their business
- Supporting in management of operations innovation trials to maximise battery longevity and station efficiency
Production and Supply Chain
- Having worked in complex manufacturing environments, oversee the entire production process and maintenance of production activities so as to obtain maximum efficiency, quality, profitability and safety
- Analysing production data so as to identify and resolve issues or bottlenecks
- Accountable for supply chain and for continuously improving supply chain quality, reliability and better economics
Sales and Marketing
- In conjunction with Leadership, helping establish sales territories and quotas and overseeing to ensure targets are achieved
- Managing and overseeing Customer Service and ensuring customer retention strategies are in place and successful
- In charge of their online presence
Does this sound like you?
- You enjoy a culture of innovation and continuous improvement
- You are a proactive problem solver with a drive for results
- You are process oriented
- You value diversity and community in the workplace
- You enjoy and are able to travel (at least 25%) – around Africa, and beyond
- You are a team captain and coach
Qualifications & Experience
- At least 15 years working experience, with a good percentage of work in emerging markets
- Experience in scaling a start up enterprise plus knowledge of E-Mobility or the energy sector
- A proven track record of operational success in manufacturing/auto/motorcycle/energy distribution and/or retail sectors
- Experience in production of goods and not just re-selling (preferred)
- Excellent communication skills both oral and written and good collaboration with teams
