Debt Collector Job at iHuman Resource Consulting Limited

• Locate and contact debtors to inquire of their outstanding payments and follow through the settling of the debts.
• Collecting repayment on debts.
• Ensuring the resolution of delinquent accounts
• Tracking outstanding debts.
• Making plans on recovering owed money.
• Negotiating payoff deadlines and repayment plans with clients.
• Investigate and resolve discrepancies in payments or accounts
• Work with all levels within Finance, Accounting and Billing department to ensure accurate accounting of accounts receivables and repayments.
• Locate and contact debtors to inquire of their outstanding payments and follow through the settling of the debts.
• Prepare daily, weekly and monthly reports with an analysis of debtors visited and money collected against the collection target.
• Keep frequent contact with all customers reminding them of their credit terms
• Maintain current complete and updated records of all open accounts.
• Handle customer questions and complaints and escalate if need be.
• Regularly reviewing the process and procedures to reduce debtor risk.
• Any other duty assigned from time to time.

Qualifications:

• Diploma/Degree in Accounts / Finance or any other related field
• At least 2 years’ experience in a similar role
• Previous experience as a Debt Collector is highly desirable
• Great interpersonal and communication skills
• Strong negotiation and bargaining skills
• Ability to work under pressure to meet deadlines.