New Sales & Customer Account Manager Job at Seidor… See details on how to apply for the opportunities available at Seidor.
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Descriptions;
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We assist customers in growing their business by providing and supporting a globally respected and integrated Business Management Systems powered by SAP as well as host & maintain the solution within a stable and secure on-premise or in the cloud environment. Through our Business Intelligence and Analytics team, we can ensure your competitive edge and help you do what you do best.
Requirements:
- Matric certificate
- Minimum 5-years industry-relevant work experience in a similar environment
- Must be able to travel to and from the Nairobi office to perform his/her daily duties and attend customer and/or supplier meetings
- Must have a valid drivers’ license and own reliable vehicle
- Must have a reliable home uncapped Internet connection with a minimum of 4Mbps download/upload speed to work remotely
- The position requires a mix of office-based and Customer face to face meetings
- Must be willing to learn new technologies
- Must be willing to complete predetermined certifications at regular intervals
Advantageous Certifications Knowledge and Experience
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- MSP-type Experience
ITIL Foundation - ConnectWise Automate
- ConnectWise Manage
- Advanced Microsoft Office Suite skills
- Basic Technical understanding of a Network
- IT Industry related product knowledge
Key Responsibilities:
- Work with new and existing customer portfolios for sustainable revenue
- Forecasting new and existing customer base
- Regular Customer Contact
- Customer Satisfaction
- Communicate telephonically and electronically with customers, vendors, and all internal departments for query resolution, and customer escalations
- Ability to work in a team & independently to provide customer service
- Ability to prioritize, escalate and request assistance when needed in a timely manner
- Must be open to learning new technologies and service delivery methodologies
METHOD OF APPLICATION
Submit your CV and Application on Company Website: Click Here
Application Deadline: 30th November 2022.
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