Safaricom Customer Care Number & Contacts

Safaricom Customer Care Number & Contacts

Are you looking for Safaricom Customer Care Number? Did you encounter a failed request or you want to make inquires or speak to a representative, we have got you covered, Below are Safaricom Customer Care Hotlines

Safaricom Customer Care Number & Contacts

Online Support Team

Twitter – @Safaricom_Care and @SafaricomPLC

Facebook –

Online Chat – Live Chat

Customer Support Team

PrePay: Call 100 (Free),SMS 100(Free) Or +254 722 002100 (chargeable)

PostPay: 200 (Free),SMS 200(Free) Or +254 722 002200 (chargeable)

Data Queries:

Careers and HR

Jobs and Internships – Log on to Career Portal and upload your CV and apply it.

General Queries – (applications are processed over email, only through the PORTAL)

Communications and PR Team

Email: is for media queries ONLY)

Phone: +254 722 003272

Safaricom Limited
P.O Box 66827, 00800 Nairobi

CEO’s Office



  1. Fredrick Jeremiah June 2, 2021
  2. tessy mugeha June 29, 2021

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