Safaricom Customer Care Number & Contacts
Are you looking for Safaricom Customer Care Number? Did you encounter a failed request or you want to make inquires or speak to a representative, we have got you covered, Below are Safaricom Customer Care Hotlines
Online Support Team
Twitter – @Safaricom_Care and @SafaricomPLC
Facebook – www.facebook.com/SafaricomPLC
Online Chat – Live Chat
Customer Support Team
PrePay: Call 100 (Free),SMS 100(Free) Or +254 722 002100 (chargeable)
Email: [email protected]
PostPay: 200 (Free),SMS 200(Free) Or +254 722 002200 (chargeable)
Email: [email protected]
Data Queries: [email protected]
Careers and HR
Jobs and Internships – Log on to Career Portal and upload your CV and apply it.
General Queries – [email protected] (applications are processed over email, only through the PORTAL)
Communications and PR Team
Email: [email protected](This is for media queries ONLY)
Phone: +254 722 003272
Safaricom Limited
P.O Box 66827, 00800 Nairobi
Website: www.safaricom.co.ke
CEO’s Office
Email: [email protected]