Sales Data Entry Intern Job at SunCulture Kenya Limited

• Answer or make calls to the sales agents to address their needs, complaints, or other issues relating to sales and commission payouts for the purpose of improving the process.
• Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that the sales agents feel supported and valued on the service provided.
• Build lasting relationships with the sales agents based on trust and being reliable.
• Gather the information curated from sales agents relating to their commission payout discrepancies and ensure they are resolved within 24 hours.
• Work hand in hand with the Finance team to ensure payouts are accurate.
• Approve all expenses booked on cash release as per budget allocation and ensure you question where the description is not clear or above budget.
• Interpret the data gathered for purposes of high-level decision-making.
• Understand and strive to exceed expectations when it comes to sales agents experience

Qualifications:

• Proven data entry work experience, with the ability to deal to work on systems and data analytics software.
• Degree in Data science/statistics/ other relevant fields.
• Experience with MS Office, GSuite, good typing speed with accuracy/attention to detail.
• Independent thinker with proactive decision-making capabilities.
• Comfortable with ambiguity and experience working in a dynamic environment.
• Have the ability to handle pressure and keep a cool temper.
• Be organized, have great time management skills, and meet deadlines set.