Agency Relationship Manager Job at Old Mutual Kenya… See details on how to apply for the opportunities available at Old Mutual Kenya.
Description;
Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
RESPONSIBILITIES:
Delivery of the budget for both Grow Corporate Life Business Sales through the broker channel and direct sales.
- DELIVERY OF BUDGET – Ensure the set budget for Group Life, Group Credit Life, Group Last Expense and Group Critical Illness is realized for year.
- MARKET INTELLIGENCE – Obtain market information in respect of Corporate business and ensure the information is used for product improvement so that our product offering remain relevant and continue to meet customer expectations
- PROPOSALS FOLLOW UP: Ensure proposals are delivered within the agreed timelines.
Follow up competitiveness of proposals sent out.
- Driving business and ensuring sustained growth, focusing on achieving/ surpassing sales targets.
- Expanding business reach and proactively creating new sales leads/ opportunities.
- Constantly interacting with prospects and maintaining cordial business relationship with key clients.
- Expanding channel business by sourcing new partners as well as maintaining efficient business relationships with existing partners to enhance growth of business operations.
- Handling high value sales, addressing minor details and identifying areas of improvements in customer service.
- Undertaking business case assessment to enhance channel sale relations, as well as assessing and evaluating new products.
- Managing an efficient sales cycle (sales pipeline) and value based service cycle through use of CRM to drive the following business goals: – Identify Target customer
Meeting to determine needs
Client acquisition
Account Service Plan – client/intermediary visits, policy documentation, credit control, claims management, SLA’s etc.
- Ensure that proper management of accurate, quality and timely business reports.
- Monitor competitor activity and advise the business on opportunities/threats that are presented by such activities.
Requirements
Skills And Competencies
- Decision Making,
- Initiating Action,
- Business Development, Key Accounts Management, Contractual Evaluation & Negotiation
- Setting Strategies/ Sales Target, Clientele Development, Sales Management
- Coordination, Competitor Analysis
- Product Management, Customer Care
- Vendor Management
- Communication & Interpersonal, Leadership, Analytical Thinking Skills
Knowledge & Experience
- Technical Knowledge,
- At least 5 years’ experience
Qualifications
- Bachelor degree Marketing, Commerce or Business Administration
- CII or AIIK qualification
- Sales experience
- Employee Benefits training and experience will be an added advantage
