Agent Expansion Manager…See Details on how to apply for the opportunities available at Mombasa at Koko Networks.

Job Description

This company was formerly known as SmartCook Energy. Last-mile energy networks for Africa’s cities. Smarter commerce for urban Africa. Unique rich media delivery platforms. Our mission is to improve life for everyone in Africa’s cities.

Your Role

As Agent Expansion Manager, you will help KOKO expand its robust retail network by recruiting and onboarding Agents and ensuring successful set up of their KOKO Point business. Your key responsibilities will include business development, process management, relationship management, prospecting & market scanning. You will need to achieve targets related to building and expanding our Agent Network.

What You Will Do

Lead a team of Agent Expansion Representatives to set up the Agent Network in assigned geographies
Identify & recruit KOKO Agents in accordance with set criteria in the assigned territory
Facilitate and coordinate the end to end process from agent recruitment to commissioning
Ensure a great Agent onboarding experience. Conduct Agent training on KOKO hardware and software functionality and product benefits
Ensure Agent compliance with KOKO processes and procedures
Facilitate Agent installation, contracting, merchandising, renewal, and termination, as needed
Identify risks in assigned territory and proactively manage and report any incidents
Liaise with different departments within the organization to ensure a flawless on on time setup and great Agent experience

What You Will Bring To KOKO

Graduate from an accredited University, preferably in a Business-related area of study
3+ years of work experience, ideally in sales, relationship management, or customer service
Excellent interpersonal and sales skills
Excellent planning and organization skills
Ability to work under pressure and with minimum supervision

KOKO Networks does not charge any fees to candidates who apply for jobs, at any stage of the application process. We do not require statutory documentation until you have accepted an offer from KOKO. We do not charge fees to process statutory documentation. If you receive a request for payment to apply for a job at KOKO, it is likely fraudulent. Please email [email protected] if you have any questions.