Field Service Engineer Job – Oil, Gas & Petroleum at Schneider Electric

Field Service Engineer Job – Oil, Gas & Petroleum at Schneider Electric… See details on how to apply for the opportunities available at Schneider Electric.

Your Role:

  • Deploys all sales actions to maximize the installed base services with assigned strategic accounts and country/BU Targeted accounts.
  • The Outside Sales Representative (OSSR) is accountable for promoting and selling a broad range of technical services including the start-up, maintenance, testing, retrofit, upgrade, and digital services of all major manufacturers’ electrical equipment installed at the customer’s site.
  • The OSSR is also accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions.
  • The OSR develops new sales opportunities, addresses, and services the needs of established accounts, and utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customers’ needs.
  • Discusses Field Service proposals and close them facing the customer. He/she interacts with the account manager from the Business Units, and with FS Inside Sales Services Representative and Field Services Operational Marketing teams. He/she will have to increase the mix of Service Plans sales as a top priority.

Essential Responsibilities:

  • Develops account profiles and executes the sales plan.
  • Applies market and account skills necessary for dealing with specific target audiences.
  • Identifies and contacts potential customers or prospects, either existing or new.
  • Secures customer satisfaction by overseeing all ongoing activities with the customer (orders, delivery).
  • Utilizes BFO (Salesforce.com) for sales funnel management and Account Planning.
  • Provides monthly forecasts and summaries promptly.
  • Participates in the preparation of analysis and reports on field service performance.
  • Supports tendering team in preparing proposals and quotations in respect of expected margins and client expectations.
  • Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
  • Give the Field Services Marketing leaders with Offers feedback and needs.
  • Educates customers on all SE products and services with special attention to Recurring and digital Offers.
  • Coordinates and/or attends marketing/sales seminars as needed.

Qualifications:

  • Engineering qualifications are preferable.
  • A bachelor’s degree in electrical engineering or a related field is an added advantage.
  • The successful candidate should have a (4) year college degree or equivalent work experience and (5-10) years of technical sales experience.
  • Knowledge of LV, MV switchgear, Transformers, UPS, PLC, and Drives will be an added advantage.
  • Ability to build a sustainable and reliable relationship with the customer.
  • Understand the market of Mining industries, water segments, utilities and other industrial producers.
  • Excellent verbal and written communication skills.
  • Ability to work under pressure.
  • Thorough knowledge of Schneider Electric services is offered throughout the product’s Asset Management Life Cycle.
  • Proficient in Microsoft Office and ERP/CRM-related tools.
  • Excellent organizational skills.

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