Front Desk Agent Job at Karen Country Club… See details on how to apply for the opportunities available at Karen Country Club.
Descriptions;
The Karen Country Club is a family oriented club, founded in 1937 and prides itself in being one of the oldest golf clubs in Kenya.
Responsibilities:
- Receiving and handling reservations inquiries made online, by emails or telephone in a timely manner and as per the set standards.
- Completing guest pre-arrival, arrival, and departure procedures as per the set standards ensuring that guest folios are accurate before they check out.
- Verifying guests’ payment methods during check-in ensuring that all guest charges are fully settled upon check out.
- Organizing airport pick up and drop offs or any transport services requests for the guests.
- Assist guests and members with required information.
- Keeping abreast of attractions and current promotions and Club events to provide information to the guests upon request.
Academic Qualifications and Experience:
- Diploma in Front Office operations
- Certification in Customer Service
- Proficiency in use of Computers
- Well versed and experienced in (Fidelio OPERA Reservation System (ORS) or Jonas software) and front office operations
- 2-3 years of guest service experience in a reputable hotel/residence.
How to Apply
Submit your CV, copies of relevant documents and Application to [email protected]
Use Front Desk Agent as the subject of the email.
Application Deadline: 7th February 2022.