Hostesses Job at Mercado Restaurant… See details on how to apply for the opportunities available at Mercado Restaurant.
Job Description:
Passionate about food we wanted to bring rich and diverse cuisines to the city of Nairobi. No other cuisine stood out more to us than Mexican cuisine due to its complexity and diverse offering. Our chefs from Mexico City curated a menu that combines ancient cooking techniques with modern twists, to not only bring Mexican delicacies to Nairobi but also to have an offering that is unique to us across the globe. We use homegrown, organic & fresh ingredients to give our guests a quality experience on every visit.
Responsibilities:
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they’re happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- Knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
Hostess Qualifications:
- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
- Restaurant experience is a plus.
How to Apply
Submit your CV, copies of relevant documents, and Application to [email protected]
Note: Use the title of the position as the subject of the email.
Application Deadline: 30th November 2021.
