Relationship Officer (Micro Business) Job at Caritas MFB

Relationship Officer (Micro Business) Job at Caritas MFB… See details on how to apply for the opportunities available at Caritas MFB.


Caritas Microfinance Bank is a licensed microfinance bank regulated by the Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD.


  • Growth in a number of Micro customers/SHG/Chama customers.
  • Growth in the microloan book portfolio
  • Growth in new deposits through SHG groups, Chamas and individuals.
  • Grow interest and fees income as per the set targets.
  • Ensuring quality in the Microloan book portfolio.
  • Micro customers training.
  • Performance monitoring of the set targets to ensure they are met.
  • Sales and marketing of the micro products.
  • Generating micro-business leads.
  • New Micro product development.
  • Facilitating Micro customers partnerships and Micro customers training.
  • Spearhead growth of Microbusiness in the branch.


  • A university degree preferably in a business-related field.
  • AKIB banking certificates will be an added advantage.
  • 3 years experience in banking, 2 of which should be in Business development and customer relationship management.
  • Solid analytical skills and experience in credit appraisal, handling, and resolving customer requests and queries.
  • Good understanding of prudential guidelines and KYC.
  • Have strong communication and team-building skills with the ability to work with diverse teams.

How to Apply

Submit your CV, copies of relevant documents and Application to  [email protected]

Note: Use the title of the position as the subject of the email.

Application Deadline: 19th November 2021.


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