Senior Relationship Manager Industrial Job at KCB Bank Kenya… See details on how to apply for the opportunities available at KCB Bank Kenya.
Descriptions;
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.
Responsibilities:
- Implement sector strategy in line with the overall Sector Strategy.
- Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
- Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs.
- Execute client deals in line with developed strategic client plans.
- Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
- Ensure strong cross- selling of existing and new products to existing and new clients.
- Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
- Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
- Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank.
- Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
- Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
- Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
The Person
For the above position, the successful applicant should have the following:
- University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
- At least seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management.
- Credit and Financial Analysis
- Client Portfolio Management
- Knowledge of Trade and Transaction Banking products
- Digital Savvy and Computer literacy
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.
- Strong persuasion, management, and communication skills
- Strong organizational skills
- Excellent stakeholder management skills
- Creative approach, with the ability to anticipate challenges and develop innovative solutions.
