Senior Software Support Engineer Job, EMEA at Canonical

Senior Software Support Engineer Job, EMEA at Canonical… See details on how to apply for the opportunities available at Canonical.

Descriptions;

We deliver open source to the world faster, more securely and more cost effectively than any other company. If you’re interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference.

RESPONSIBILITIES:

  • Apply your knowledge of Linux virtualisation using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customised solutions for our customers.
  • Act as the technical authority and demonstrate your experience with popular open source software such as PostgreSQL, Corosync/Pacemaker, MongoDB, MySQL and Apache.
  • Provide advice on deployed architecture, implementing solutions for complex problems and guiding customers to successful data-centre infrastructure operations
  • Communicate regularly with the customer team about ongoing issues

If you have a passion for the latest open source technologies, technical support, cloud-native development, data-centre technologies such as OpenStack, Kubernetes and networking, you will love the Senior Software Support Engineer role at Canonical.

The successful Senior Software Support Engineer will have:

  • BA/BS degree in Computer Science or related technical field
  • Open source development or scripting experience
  • Professional experience with either OpenStack, Kubernetes, Ceph and/or Ubuntu
  • Must be able to speak English fluently
  • Excellent communication skills and extensive experience in customer-facing positions
  • High motivation, ability to multi-task and follow-up reliably on commitments
  • Experience with or willingness to learn new technologies, including LXD, Snaps, MAAS, Juju and Ubuntu
  • Ability to travel

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