KE – Senior Compliance Coordinator Job at Church World Service

• Ensures all refugee case processing functions within the Compliance Department strictly adhere to DOS/BPRM, USCIS, RPC, CWS and RSC Africa policies, guidelines and procedures.
• Oversees the development, implementation, dissemination and monitoring of standard operating procedures (SOPs) for processing of refugees eligible for the US Refugee Admissions Program in sub-Saharan Africa.
• Identifies and assesses areas of significant compliance risk in Programs, and coordinates with management to design and implement corrective plans.
• Reviews new products, systems, or processes to ensure compliance.
• Conducts regular checks of Programs activities to ensure they are in line with policy, and conducts necessary follow up or investigation.
• Develops, implements, and maintains internal monitoring policies and procedures in accordance with local and international best practices.
• Manages and reports compliance breaches and exposures.
• Conducts ad hoc investigations into identified or reported risks.
• Supports various departments and builds their capacity on compliance matters.
• Ensures complete, accurate, and timely information is reported to Management, funders and partners in line with legal and contractual regulations and standards.
• Oversees development, operation and maintenance of complaint and fraud reporting mechanisms in line with relevant regulations and standards.
• Leads regular departmental process reviews to compare requirements vs. current processing and outputs.
• Monitors policy changes, identifies effects of such changes on the department’s internal SOPs and workflow, and ensures effective implementation of policy updates.
• Conducts job function observations of Compliance staff to ensure compliance is met and identifies areas of improvement or training needs.
• Oversees effective planning, coordination, execution, and monitoring of Compliance Circuit Rides (CR), including timely communication to external and internal partners, updating of CR reports and tools (partners report and CR portal), and timely dissemination of trip reports.
• Facilitates DNA testing for P3 applicants as needed.

 Data Management and Analysis

• Ensures that all RSC Africa Compliance activities are completed in an efficient and effective manner and reflect USRAP priorities for Sub-Saharan Africa.
• Oversees the development and maintenance of departmental reports and quality control (QC) checks. Ensure reports are accurate and efficient.
• Develops annual/monthly projections to inform Programs Division priorities, with a focus on Compliance activity.
• Develops and implements department-specific pipeline analysis reports to inform workload and staffing projections, and to anticipate future workloads.
• Coordinates with other Programs departments, as needed, to efficiently allocate staff resources; and collaborates with other Programs departments for improved processing efficiency across the division.

Requirements:

Experience:

• 10 years of paid work experience is required.
• 5 years of direct supervisory experience with responsibility for hiring, evaluating performance, administering corrective action and directing day to day work is required.
• Demonstrated management experience with a refugee serving/processing agency(s) preferred.
• Previous experience at RSC preferred.
• Bachelor’s Degree in a related field required, or four (4) years of paid work experience in lieu of a Bachelor’s Degree required.
• Master’s Degree preferred.

How to Apply

Submit your CV and Application on Company Website : Click Here

Application Deadline: 30th June 2022.