Business Transformation Officer(NOD) Job at World Food Programme

Business Transformation Officer(NOD) Job at World Food Programme…See Details on how to apply for the job vacancy available at World Food Programme.


The World Food Programme is the food-assistance branch of the United Nations and the world’s largest humanitarian organization addressing hunger and promoting food security.

WFP Kenya Country Strategic Plan is based on the National Zero Hunger Strategic Review, as well as the United Nations Development Assistance Framework. It contributes to Sustainable Development Goals 2 and 17, as well as WFP Strategic Results 1, 4, 5, and 8, through four specific outcomes.


  • Business Transformation Officer(NOD)


  • Engage with senior management at strategic and operational levels to develop Country Office-Technology Solutions Roadmap based on the CSP, Digital Transformation Solutions Roadmap, and key digital product lines.
  • Participate in the development of country office strategy and planning to advocate for business results and outcomes in compliance with WFP policies, standards, and strategy.
  • Keep abreast of the strategic direction, profile, environment, and needs of the business to identify initiatives or core business process improvements with enabling technologies that allow the business to meet its goals.
  • Enable business change and improve the ability of the business to adapt by analyzing business capabilities, defining needs, modeling the business, and identifying new opportunities, or recommending solutions that deliver value for business priorities.
  • Gather and shape business demand, anticipating the direction of the business and offering industry, business, and technology insights with the potential to create value for the business environment.
  • Promote an approach that emphasizes strategic national systems strengthening to all digitalization projects.

IT Service Delivery and Client Relationship management;

  • Lead the delivery of IT services and projects to ensure solutions transfer into the business in accordance with established overall project and service delivery objectives, business strategies and requirements, while managing and mitigating risks in IT services and products.
  • Initiate Country Office digital scale-up teams in alignment with the Field Digital Playbook and the defined Country Office digital roadmap.
  • Keep abreast of relevant knowledge and best practices in the IT industry on Business Relationship Management, Business Analysis, and IT Project Management, adopt best practices and guidelines, and orient towards continuous improvement of the IT service delivery in the country office and regional bureau.
  • Lead and promote government capacity strengthening initiatives aimed at building solid IT and DAS expertise amongst IT colleagues in Country Office and with our partners, thereby influencing the emergence of a new country office IT function that is more business and government-aligned.
  • Lead and motivate the team of staff, providing coaching, training, and guidance to ensure appropriate development and enable high performance.

Stakeholder engagement;

  • Advice on all digital assistance to the Government of Kenya. Participate fully in engagement with government counterparts and government-led solutions.
  • Build and nurture strategic and working relationships with key internal and external partners in the technology sector (including government and private sector), aligning the business needs and priorities of WFP with providers’ capabilities and service portfolio.
  • Develop relationships with operational and executive-level subject matter experts to shape and validate demand for digital services through user research.
  • Define and utilize techniques for eliciting, understanding, analyzing, documenting, validating, and communicating business objectives, needs, requirements, and process flow to ensure common understanding, agreement, and prioritization between stakeholders.
  • Build on existing relationships with Kenya National and County Governments and the respective state departments through enhanced partnership and technical collaboration in:
  • Move ahead with the digital platform for relief assistance with the Ministry of Devolution and ASALs;
  • Support the National Drought Management Authority (NDMA) predictive model for improving Early Warning Systems;
  • Provide technical support to the Ministry of Agriculture in the development of a digital food balance sheet dashboard to enhance decision-making at the National and County level;
  • Identify technical gaps in skills, tools, and training to empower government technical teams to deliver government digital programmes and priorities.


  • Advanced university degree in business management, computer science, telecommunications, or engineering.
  • Applicants with a first University degree in IT related field with two (2) additional years of related work experience or training/courses will be considered.

How to Apply

Interested applicants should CLICK HERE to apply.

Application Deadline: 30th March 2021.